At a Glance
- Tasks: Support families with pre-school children by managing office tasks and ensuring smooth operations.
- Company: Join Barnardo's, a leading charity dedicated to supporting children and families.
- Benefits: Enjoy flexible working, competitive pay, and generous annual leave.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong numeracy, literacy, and IT skills; office experience preferred.
The predicted salary is between 25354 - 25391 £ per year.
Birmingham Forward Steps is a citywide service delivered collaboratively by Birmingham Community Healthcare Trust working alongside Barnardo's and other voluntary organisations, operated across 10 districts for children and their parents/carers from shortly before birth up to the age of five. The service is designed to provide all families of pre-school children with accessible, community-based services in their own homes, GP surgeries, children's centres and a number of other community venues such as places of worship or libraries, with extra help available to those that need it.
We are seeking to recruit a part-time worker - 29 hours per week Business Support Assistant for our Fox Hollies Children's Centre/Yardley Family Hub in Birmingham. Please note that this is a locality-based role, and on-site presence will be required. It will not be possible to undertake this role on a virtual/remote basis.
It is essential that you have:
- Well-developed numeracy and literacy skills at a level which will enable the post holder to perform moderately difficult calculations and produce reports.
- Proven substantial office experience.
- Proven substantial experience of using IT packages including word processing, spreadsheets, databases, Windows applications.
- Experience of dealing with members of the public and other agencies.
Main duties & responsibilities include:
- Undertaking daily, weekly and monthly health and safety checks.
- Required to be a certified First Aider and Fire Marshall.
- Taking minutes at line group meetings and at other meetings as required.
- Maintaining systems and data entry.
- Welcoming all visitors and ensuring the smooth delivery of the Family Hub reception area.
You must be:
- Able to welcome visitors and support with any enquiries.
- Able to maintain strict confidentiality and work within data protection guidelines.
- Able to work effectively as a member of a team.
- Able to communicate effectively with staff, young people and visitors.
- Able to prioritise own workload and meet tight deadlines.
This role will require you to travel independently across the District therefore you must be flexible and adaptable, particularly in relation to working hours and location.
When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band; this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland).
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum after 3 years Barnardo's service, 29 days per annum after 5 years Barnardo's service and 30 days per annum after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata.
The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme.
A host of family friendly leave options including company Maternity, Paternity and Adoption pay; together with all family additional leave options.
Service related sick pay from day 1.
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution.
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
Cycle2work scheme.
Interest free season ticket loans.
Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal.
20% discount at Barnardo's stores.
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
Free access to round the clock employee assistance program for advice and support.
Access to Barnardo's Learning and Development offer. *T&C's apply based on contract.
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Business Support Assistant in Birmingham employer: BARNARDOS
Barnardo's is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture in Birmingham. With flexible working arrangements, generous annual leave, and a commitment to employee growth through training and progression opportunities, Barnardo's fosters an inclusive environment where every team member can thrive. The organisation's dedication to community service and its values-driven approach make it a rewarding place to work for those passionate about making a difference in the lives of children and families.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant in Birmingham
✨Tip Number 1
Get to know the company! Research Birmingham Forward Steps and Barnardo's. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the role of a Business Support Assistant. Think about your past experiences and how they relate to the skills they're looking for, like communication and teamwork.
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. This shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Business Support Assistant in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the job description. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Show Your Passion:Let your enthusiasm for the role shine through! Share why you’re excited about the opportunity to work with us at Barnardo's and how you align with our values. We love seeing candidates who are genuinely passionate about making a difference.
Apply Early:Don’t wait until the last minute to submit your application! Given the high volume of applications we receive, it’s best to apply as soon as possible through our website. This way, you won’t miss out on the chance to join our amazing team.
How to prepare for a job interview at BARNARDOS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description for the Business Support Assistant role. Familiarise yourself with the key responsibilities and required skills, such as health and safety checks and IT proficiency. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves interacting with the public and other agencies, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated in a team or handled enquiries from visitors. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle specific tasks, like taking minutes at meetings or maintaining data entry systems. Prepare by thinking of past experiences where you successfully managed similar duties. This will show that you can hit the ground running in the role.
✨Emphasise Flexibility and Teamwork
The job requires flexibility in working hours and locations, so be ready to discuss how you adapt to changing situations. Highlight your ability to work as part of a team, especially in a community-focused environment. Sharing examples of how you’ve collaborated with others will demonstrate your fit for their culture.
