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- Tasks: Lead a team to maximise sales and deliver exceptional customer service.
- Company: Join Barnardo's, a leading charity supporting vulnerable children across the UK.
- Benefits: Enjoy flexible working, 26 days leave, pension contributions, and exclusive discounts.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in people management and excellent communication skills are essential.
- Other info: Commitment to diversity and inclusion; apply quickly due to high demand.
The predicted salary is between 24000 - 36000 £ per year.
This job is brought to you by the UK's leading over-50s age inclusive jobs board. Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development, with the freedom to nurture ideas and flair within a supportive framework to develop your skills.
At Barnardo's, we believe in children. The funds raised in store support the most vulnerable children and young people in the UK. Now's your chance to play a part in this vital work. Your role will involve maximizing sales and profit in store, while ensuring the highest standards of presentation and customer service. Your goal will be to make your store the best in town, attracting customers and providing a positive environment for colleagues.
You're an experienced people manager—creative and resourceful—using these qualities to generate loyalty among customers, donors, and colleagues. You need to be well-organized with excellent communication skills to lead your team to meet sales targets and store objectives.
In return, you'll work for one of the UK's largest charity retailers, enjoying benefits such as full training and development, promotion prospects, pension, and other perks. Generating the funds needed to improve children's lives is a truly fulfilling role. If you'd like to use your talent to make a positive difference, we would love to hear from you!
The full job description and person profile are available below. Please read these carefully before applying to ensure the role matches your skills and experience.
As part of Barnardo's ongoing commitment to safeguarding, successful candidates will be asked to consent to a Basic criminal records check.
About Barnardo's: We believe in children—regardless of who they are or their past experiences. Barnardo's is committed to a diverse and inclusive workforce. Our commitment to Equality, Diversity, and Inclusion (EDI) is reflected in our values and practices. We encourage applications from candidates of Black, Asian, and Minoritised Ethnic Communities, LGBT+ candidates, and Disabled candidates.
- Benefits include:
- Flexible working arrangements to support work-life balance
- 26 days annual leave plus bank holidays, increasing after 5 years
- Option to buy up to 5 additional days via HolidayPlus
- Family-friendly leave options including maternity, paternity, and adoption pay
- Service-related sick pay from day one
- Group Personal Pension with matched contributions of 4% or 6%
- Death in service cover of 4x annual earnings
- Cycle2work scheme
- Interest-free season ticket loans
- Discounts and cashback at various high street shops and services
- Opportunity to purchase a health cash plan
- 24/7 employee assistance program
- Access to Barnardo's Corporate University
* T&C's apply based on contract.
Store Manager employer: Barnardo's
Contact Detail:
Barnardo's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Barnardo's mission and values. Understanding their commitment to supporting vulnerable children will help you convey your passion for the role during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed a team in the past. Highlight your leadership skills and how you've motivated staff to achieve sales targets, as this is crucial for a Store Manager.
✨Tip Number 3
Research the local community and understand what attracts customers to charity shops in your area. This knowledge can help you propose innovative ideas during your interview to enhance customer engagement.
✨Tip Number 4
Be ready to discuss your approach to customer service. Think about specific strategies you've implemented to improve customer satisfaction and loyalty, as this aligns with the role's focus on creating a positive shopping environment.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Store Manager position at Barnardo's. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to maximise sales and create a positive environment.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and Barnardo's mission. Highlight specific examples of how you've successfully managed teams, improved customer service, or driven sales in previous roles. Make it personal and engaging to stand out.
Prepare for the Interview: If selected for an interview, prepare by thinking about how you can contribute to Barnardo's goals. Be ready to discuss your management style, how you handle challenges, and your commitment to diversity and inclusion, as these are important values for the organisation.
How to prepare for a job interview at Barnardo's
✨Know the Mission
Familiarise yourself with Barnardo's mission and values. Understanding their commitment to supporting vulnerable children will help you articulate how your personal values align with theirs during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to inspire and motivate others, as well as how you've handled challenges in a retail environment.
✨Customer Service Focus
Be ready to discuss your approach to delivering exceptional customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this is crucial for the Store Manager role.
✨Prepare Questions
Think of insightful questions to ask about the store's operations and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
