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For Companies At a Glance
- Tasks: Inspire customers and deliver top-notch service while supporting store operations.
- Company: Join Barnardo's, a leading charity retailer making a difference for vulnerable children.
- Benefits: Enjoy flexible working, 26 days leave, pension contributions, and discounts at major retailers.
- Why this job: Make a positive impact on children's lives while developing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Opportunities for progression and personal development with an experienced team.
Overview
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo\’s we believe in children, and the funds raised in store support the most vulnerable children and young people in the UK. Now\’s your chance to play your part in this vital work. As well as maximising sales and profit in store you\’ll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
As a Store Associate you will support the manager with all aspects of running a busy store. You will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You will need to be well organised with great communication skills and ready to learn how to lead your team in store to maximise sales and profit and meet your store\\\’s targets.
In return you will work for one of the UK\’s largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children\’s lives better is a truly fulfilling role, so if you\\\’d like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
- As part of Barnardo\’s ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date
Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Important Note
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo\\\’s
At Barnardo\\\’s we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Benefits
- Barnardo\\\’s believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo\’s. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo\\\’s Corporate University
- T&C\\\’s apply based on contract
Job Details
- Reference number: 21788
- Job Title: Store Associate
- Location: Keswick Branch
- Contract type: Permanent
- Hours: 21
- Salary: 12.60 per hour
- Closing Date: 29 September 2025
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Store Associate employer: Barnardo's
Contact Detail:
Barnardo's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Associate
✨Tip Number 1
Get to know the company! Research Barnardo's values and mission. When you walk into that interview, show us how your passion aligns with our commitment to helping vulnerable children.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and we want to see that you take this opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you're genuinely interested in the role and appreciate the opportunity to interview.
We think you need these skills to ace Store Associate
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Store Associate and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Customer Service Skills: Since delivering great customer service is key for this role, make sure to highlight any relevant experience you have. Share specific examples of how you've gone above and beyond for customers in the past – we love to see that passion!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Whether it’s your enthusiasm for helping others or your flair for creativity, show us what makes you unique and how you can contribute to our team.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures that we receive all the necessary information to consider you for the role. Plus, you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at Barnardo's
✨Know the Mission
Before your interview, take some time to understand Barnardo's mission and values. This will not only help you answer questions more effectively but also show your genuine interest in the role and the charity's work.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this is crucial for a Store Associate role.
✨Demonstrate Team Spirit
Since you'll be supporting the store manager and working with a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team's success or helped resolve conflicts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or training opportunities. This shows that you're engaged and eager to learn more about the position.
