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For Companies At a Glance
- Tasks: Engage with supporters, process donations, and enhance the supporter journey.
- Company: Join Barnabas Aid, a global Christian ministry making a real impact.
- Benefits: Competitive salary, additional leave, gym membership, and company pension.
- Why this job: Support the persecuted Church while building meaningful relationships.
- Qualifications: Practising Christian with excellent communication skills and a passion for our mission.
- Other info: Be part of a friendly, mission-led team in a dynamic environment.
The predicted salary is between 20400 - 25200 £ per year.
Supporter Relations Officer
Swindon, UK (office-based) | Practising Christian | Full-time | Permanent
Are you passionate about supporting the persecuted Church and building meaningful relationships?
Join Barnabas Aid as a Supporter Relations Officer and help us engage, encourage and support the people who make our ministry possible.
About the Role
This is a frontline supporter-facing role where compassion meets communication. You\’ll:
Respond to supporter queries by phone, email and post, encouraging supporter engagement and raising awareness of the persecuted church.
Process donations and manage records in our CRM (Salesforce)
Pray with and for supporters
Support events, prayer meetings and campaigns
Collaborate with outreach teams to enhance the supporter journey
What We\’re Looking For
A practising Christian, actively involved in a local church
Passion for Barnabas Aid\’s mission and values
Warm communicator with excellent interpersonal skills
Organised, proactive, and tech-savvy
Previous supporter/customer service or telemarketing experience (ideal but not essential)
Why Barnabas Aid?
We\’re a global Christian ministry providing practical help to suffering Christians in 100+ countries. You\’ll be part of a friendly, mission-led team making a real impact.
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Job Types: Full-time, Permanent
Pay: £24,420.00-£30,000.00 per year
Benefits:
- Additional leave
- Company pension
- Free parking
- Gym membership
- On-site parking
- Private dental insurance
Ability to commute/relocate:
- Swindon SN2 8UN: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Supporter Relations Officer employer: Barnabas Aid International
Contact Detail:
Barnabas Aid International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter Relations Officer
✨Tip Number 1
Get to know Barnabas Aid and their mission inside out. When you’re chatting with them, show your passion for supporting the persecuted Church. It’s all about connecting on a deeper level!
✨Tip Number 2
Practice your communication skills! Whether it’s over the phone or in person, being warm and engaging is key. Try role-playing with a friend to nail those supporter queries.
✨Tip Number 3
Don’t forget to highlight any relevant experience, even if it’s not directly in supporter relations. Share stories that showcase your organisational skills and tech-savviness, especially with CRM systems like Salesforce.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Barnabas Aid.
We think you need these skills to ace Supporter Relations Officer
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for supporting the persecuted Church shine through in your application. We want to see how your values align with Barnabas Aid's mission, so share your personal experiences and motivations!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the Supporter Relations Officer role. We’re looking for warm communicators, so don’t forget to showcase your interpersonal skills and any previous supporter or customer service experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be genuine, express your commitment to our cause, and explain how you can contribute to enhancing the supporter journey.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t hesitate!
How to prepare for a job interview at Barnabas Aid International
✨Know the Mission
Before your interview, take some time to really understand Barnabas Aid's mission and values. Familiarise yourself with their work supporting the persecuted Church. This will not only show your passion but also help you connect your personal beliefs with the organisation's goals.
✨Showcase Your Communication Skills
As a Supporter Relations Officer, you'll need to be a warm communicator. Prepare examples of how you've effectively engaged with supporters or customers in the past. Think about times when you resolved queries or built relationships, as these stories will highlight your interpersonal skills.
✨Be Tech-Savvy
Since you'll be managing records in Salesforce, brush up on your CRM skills before the interview. If you have experience with similar systems, be ready to discuss it. If not, show your willingness to learn and adapt to new technologies, which is crucial for this role.
✨Prepare for Prayer
Given the nature of the role, be prepared to discuss how prayer fits into your life and how you would incorporate it into your work with supporters. This could be a unique aspect of your interview, so think about how you can express your faith and its importance in your professional interactions.