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For Companies At a Glance
- Tasks: Manage client accounts and ensure a smooth customer journey from start to finish.
- Company: Join a busy office team in Oldham with a supportive work culture.
- Benefits: Enjoy 20 days holiday, loyalty holidays, and career development opportunities.
- Other info: Fast-paced environment with excellent time management and organisational skills required.
- Why this job: Be the key contact for clients and make a real difference in their experience.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 31000 - 31000 £ per year.
We’re looking for an experienced Account Manager to join our busy office team. This is a full-time, office-based role at our Oldham office in Chadderton. You’ll play a key part in taking customers through their full journey, ensuring a smooth and professional experience from first contact through to job completion. Experience in a similar role is essential.
Responsibilities
- Respond to initial client enquiries via phone and email
- Input engineers’ timesheets and compile daily reports
- Liaise with operational staff and customers to maintain a high level of service
- Coordinate engineers’ work schedules
- Ensure KPIs are monitored, met, and updated
- Issue purchase orders and monitor job progress
- Update Excel spreadsheets and client job management systems
- Compile job completion notes and prepare invoices
Skills & Requirements
- Ability to work effectively in a fast-paced environment
- Excellent time management
- Strong communication skills with customers and colleagues at all business levels
- Competent with Outlook, Microsoft Office, Excel, and general computer systems
- Highly organised with strong attention to detail
Benefits
- 20 days paid holiday plus bank holidays
- Additional loyalty holidays with length of service
- Supportive working environment
- Training and career development opportunities
Schedule
Monday to Friday 8am – 5pm Saturday morning availability
Salary
£31,000
Account Manager – Oldham employer: Barlows Ltd
Contact Detail:
Barlows Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – Oldham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions so you can showcase your skills confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Account Manager – Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your relevant experience and skills that match what we’re looking for, like your ability to manage client relationships and coordinate schedules.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team in Oldham. Share specific examples of how you've successfully managed accounts or improved customer experiences in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your strong communication skills. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Barlows Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its services. Research their client base and understand the role of an Account Manager in ensuring customer satisfaction. This will help you answer questions confidently and show that you’re genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your skills in managing client relationships, coordinating schedules, and meeting KPIs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you’ve successfully handled similar responsibilities.
✨Practice Makes Perfect
Rehearse common interview questions related to account management, such as how you handle difficult clients or prioritise tasks. Practising with a friend or in front of a mirror can help you refine your responses and boost your confidence.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, and expectations for the role. This shows that you’re engaged and serious about the position, plus it gives you a better idea of whether the company is the right fit for you.