At a Glance
- Tasks: Manage client accounts and ensure a smooth customer journey from start to finish.
- Company: Join a busy office team in Oldham with a supportive work culture.
- Benefits: Enjoy 20 days holiday, loyalty holidays, and career development opportunities.
- Other info: Fast-paced environment with opportunities for training and growth.
- Why this job: Be the key contact for clients and make a real difference in their experience.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
We’re looking for an experienced Account Manager to join our busy office team.
This is a full-time, office-based role at our Oldham office in Chadderton.
You’ll play a key part in taking customers through their full journey, ensuring a smooth and professional experience from first contact through to job completion.
Experience in a similar role is essential.
Responsibilities
- Respond to initial client enquiries via phone and email
- Input engineers’ timesheets and compile daily reports
- Liaise with operational staff and customers to maintain a high level of service
- Coordinate engineers’ work schedules
- Ensure KPIs are monitored, met, and updated
- Issue purchase orders and monitor job progress
- Update Excel spreadsheets and client job management systems
- Compile job completion notes and prepare invoices
Skills & Requirements
- Ability to work effectively in a fast-paced environment
- Excellent time management
- Strong communication skills with customers and colleagues at all business levels
- Competent with Outlook, Microsoft Office, Excel, and general computer systems
- Highly organised with strong attention to detail
Benefits
- 20 days paid holiday plus bank holidays
- Additional loyalty holidays with length of service
- Supportive working environment
- Training and career development opportunities
- Schedule
- Monday to Friday 8am – 5pm
- Saturday morning availability
- Salary
- £31000
- #J-18808-Ljbffr
Account Manager – Oldham employer: Barlows Ltd
At Barlows (UK) Ltd., we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and high-quality workmanship. Our employees benefit from ongoing training and development opportunities, ensuring they grow alongside the company while working in a dynamic environment across the North West / Cheshire area. With a focus on safety and compliance, we empower our electricians to take ownership of their roles, fostering a sense of pride and satisfaction in delivering exceptional service to our clients.
