At a Glance
- Tasks: Manage client accounts and ensure a smooth customer journey from start to finish.
- Company: Join a dynamic Mechanical/HVAC team in Chadderton, Oldham.
- Benefits: Enjoy 20 days holiday, training opportunities, and a supportive work environment.
- Other info: Fast-paced role with opportunities for career development.
- Why this job: Be the key contact for clients and make a real difference in their experience.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 27000 - 30000 £ per year.
Salary: £27,000 – £30,000 per year
Location: Oldham (Chadderton)
Job Type: Full-time, Monday–Friday
Work Location: In person
We’re looking for an experienced Account Manager to join our busy Mechanical/HVAC team. This is a full-time, office-based role at our Oldham office in Chadderton. You’ll play a key part in taking customers through their full journey, ensuring a smooth and professional experience from first contact through to job completion. Experience in a similar role is essential.
Responsibilities
- Respond to initial client enquiries via phone and email
- Input engineers’ timesheets and compile daily reports
- Liaise with operational staff and customers to maintain a high level of service
- Coordinate engineers’ work schedules
- Ensure KPIs are monitored, met, and updated
- Issue purchase orders and monitor job progress
- Update Excel spreadsheets, including use of formulas
- Compile job completion notes and prepare invoices
- Assist with wages and general administrative duties
Skills & Requirements
- Ability to work effectively in a fast-paced environment
- Excellent time management
- Strong communication skills with customers and colleagues at all business levels
- Competent with Outlook, Microsoft Office, Excel, and general computer systems
- Highly organised with strong attention to detail
Benefits
- 20 days paid holiday plus bank holidays
- Additional loyalty holidays with length of service
- Supportive working environment
- Training and career development opportunities
Schedule
Monday to Friday. Weekend availability if required.
Commute/Relocation
Oldham: reliably commute or plan to relocate before starting work (preferred)
Education
A-Level or equivalent (preferred)
Account Manager | Chadderton, Oldham employer: Barlows Ltd
At Barlows (UK) Ltd., we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and high-quality workmanship. Our employees benefit from ongoing training and development opportunities, ensuring they grow alongside the company while working in a dynamic environment across the North West / Cheshire area. With a focus on safety and compliance, we empower our electricians to take ownership of their roles, fostering a sense of pride and satisfaction in delivering exceptional service to our clients.
