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- Tasks: Support customers with machine spare parts needs and provide exceptional service.
- Company: Join a friendly, collaborative team in a growing company.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a bonus scheme.
- Other info: Dynamic office environment with opportunities for growth and development.
- Why this job: Build strong customer relationships and make a real impact in sales.
- Qualifications: Previous sales or customer care experience and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Our client is delighted to be expanding their team with a new Parts Sales Advisor. This is a great opportunity for someone who enjoys building strong customer relationships and providing exceptional service. In this role, you’ll play a key part in supporting customers with their machine spare parts needs from identifying the correct part numbers to preparing quotations and proactively following up to secure orders. You’ll communicate confidently and professionally by phone and email, ensuring every customer feels supported and well informed. You’ll be joining a friendly, collaborative parts sales team where your contribution will directly support our continued growth and customer satisfaction.
Qualifications and Skills Required
- Previous experience in a sales, parts advisor, or customer care environment, with customer-facing experience.
- Excellent attention to detail.
- Proficient computer skills daily use of Emails, Salesforce, computer sales software, PDF editor.
- Flexibility and enjoyment of working in a team environment.
- Strong communication skills and a good telephone manner.
- Ability to read and understand machine manuals to determine part numbers for quoting customers replacement spare parts will be an advantage.
- Any additional languages is an advantage as we work with customers globally.
- Proven organisational skills with the ability to prioritise tasks effectively.
Systems Used
- Computer / Outlook for email.
- Oracle software (sales orders, customer accounts, and quoting).
- Salesforce.
- Software: Excel, Word, Office Outlook, and Adobe.
- Machine manuals for part number searches.
Work Environment
- Clean office, warehouse.
Physical Demands
- Frequently required to sit, answer phone calls, speak to customers, send and receive emails.
- Occasionally required to lift or move consignments.
Benefits
- Company events.
- Company pension scheme.
- 25 days holiday plus bank holidays off.
- Cycle to work scheme.
- On-site parking.
- Private medical insurance.
- Sick pay.
- Bonus scheme.
Parts Sales Advisor employer: Barlow Wood Recruitment
Contact Detail:
Barlow Wood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers over the phone and via email, it’s crucial to sound confident and professional. Role-play with a friend or record yourself to improve your delivery.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've effectively prioritised tasks in previous roles. This will demonstrate that you can handle the fast-paced environment of parts sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've built strong relationships and provided exceptional service in the past. Share specific examples that demonstrate your communication skills and ability to support customers effectively.
Be Detail-Oriented: Attention to detail is key for this role, so don’t shy away from showcasing your organisational skills. Mention any experience you have with quoting or managing parts, and how you ensure accuracy in your work. We love candidates who can keep things tidy and precise!
Tech Savvy? Let Us Know!: Since you'll be using various software like Salesforce and Oracle, it’s a good idea to mention your proficiency with these tools. If you’ve got experience with Excel, Word, or any other relevant software, make sure to include that in your application. We appreciate tech-savvy team members!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our friendly, collaborative team!
How to prepare for a job interview at Barlow Wood Recruitment
✨Know Your Parts
Familiarise yourself with common machine spare parts and their functions. Being able to discuss specific parts and how they relate to customer needs will show your expertise and enthusiasm for the role.
✨Master the Tech
Brush up on your computer skills, especially with Salesforce and Oracle software. Practice navigating these systems so you can confidently demonstrate your ability to manage sales orders and customer accounts during the interview.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with customers in the past. Highlight your ability to build relationships and provide exceptional service, as this is key for a Parts Sales Advisor.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you prioritise tasks and follow up with customers. Share specific instances where your proactive approach led to successful outcomes, as this will resonate well with the interviewers.