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- Tasks: Handle customer queries and provide updates via phone and email.
- Company: Join a friendly team in a supportive environment.
- Benefits: Enjoy casual dress, company events, and free parking.
- Other info: Full-time role with great team spirit and career growth.
- Why this job: Make a difference by helping customers with their claims.
- Qualifications: Confident communicator with a positive telephone manner.
The predicted salary is between 23500 - 24000 £ per year.
Our client is keen to add to their Claims Handling team; you will need to be a confident communicator and happy to speak with customers over the telephone on a daily basis.
CLAIMS HANDLER DUTIES
- Handling inbound calls from customers with queries, making outbound calls to customers to provide updates or chase information requests
- Send links to customers for signing
- Monitor an email inbox
- Upload client documents and log accurate notes
- Review and pending cancellations of claims
- Working within industry guidelines
CLAIMS HANDLER REQUIREMENTS
- Candidates will need a confident telephone manner
- You will need to live within a sensible commuting distance of Heald Green
To apply for the Claims Handler position send your CV for a response back within 72 hours.
Job Types: Full-time, Permanent
Benefits: Casual dress, Company events, Company pension, Free parking, On-site parking, Transport links
Claims Handler employer: Barlow Wood Recruitment
Contact Detail:
Barlow Wood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls daily, get comfortable with common customer queries and how to respond confidently. Role-playing with a friend can really help boost your confidence.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview or any interaction, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and any relevant experience in handling customer queries. We want to see how you can bring your confident telephone manner to the Claims Handler role!
Showcase Your Experience: If you've worked in a similar role before, don’t hold back! Share specific examples of how you’ve handled calls or managed customer inquiries. This will help us see how you fit into our team.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’re the right fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Barlow Wood Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Claims Handler. Familiarise yourself with common claims processes and terminology. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since this role involves a lot of telephone communication, practice speaking clearly and confidently. You could even do mock calls with a friend to get comfortable with handling customer queries and providing updates.
✨Show Your Organisational Skills
Be prepared to discuss how you manage tasks like monitoring emails and logging notes accurately. Think of examples from your past experiences where you demonstrated strong organisational skills, as this is crucial for a Claims Handler.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.