Barlow Wood Ltd is seeking an experienced Customer Service Team Leader to join our operations team. Working with the General Manager, you will improve customer experience, team performance and accountability.
The role is split between leading the team, handling customer quotes/orders/queries and overseeing deliveries to customers. Lead, coach and support the team while managing key customer relationships. Improve customer experience, order conversion and operational efficiency.
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Customer Service Team Lead - Elevate CX & Operations in Macclesfield employer: Barlow Wood Ltd
Join a dynamic and expanding Accountancy Practice that values work-life balance, offering remote working options and flexible hours tailored to your lifestyle. With a strong emphasis on professional development, you'll have ample opportunities for growth while working alongside a supportive team dedicated to excellence in client service. Experience the unique advantage of being part of a forward-thinking firm that prioritises both employee satisfaction and client success.
