At a Glance
- Tasks: Support enrolment processes and assist in college recruitment events.
- Company: Join Barking & Dagenham College, a vibrant community-focused institution.
- Benefits: Earn £14.53 - £16.08 per hour plus holiday pay, with flexible hours.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Strong data entry skills and customer service experience required.
The predicted salary is between 14 - 16 € per hour.
Join a vibrant college committed to the success of our staff, learners, businesses and communities! Barking & Dagenham College is seeking Enrolment Support Officers to join our Admissions team during our busy enrolment period. You will join us on a fixed-term, variable hours basis, up to 27 hours per week. The working hours/pattern are based around the enrolment schedule, which will include some evenings and Saturdays. The role will commence 11th August 2026 up until 12th September 2026. In return, we will offer a competitive salary of £14.53 - £16.08 per hour in London Weighting, plus accrued holiday pay.
The Enrolment Officer Role: To provide an efficient, data compliant service to supporting the enrolment of applicants to BDC. The role supports the data entry of learners details into the College Learner Record System, assessing their eligibility to study and fee remission where appropriate. The post holder will be required to have a keen eye for data accuracy, and be IT literate.
What You’ll Be Doing:
- Assist in the development, implementation and monitoring of the admissions and enrolments service for learners.
- Process fully completed learning agreements by accurately entering their details into the College Learner Record System.
- Participate in college recruitment events as required.
What We’re Looking For:
- Excellent Data Entry Skills
- Excellent customer service experience.
- General level of education to at least Level 3 is desirable.
- Experience of working within the Data Protection Act and dealing with confidential issues.
- Basic knowledge and understanding of the further and/or education curriculum.
- Experience of working with 16-19 year olds and young adults is desirable.
- A strong team player with a supportive and helpful approach.
Legal and Compliance: This role is exempt from the Rehabilitation of Offenders Act 1974 and the Amendments to the Exceptions Order 1975, 2013 and 2020. Barking & Dagenham College is committed to best practice relating to safer recruitment and safeguarding. Please note that all employment checks are made in-line with the Keeping Children Safe in Education guidelines and Barking & Dagenham College use AI automation as part of our candidate processing. Job offers will be subject to onboarding checks including social media checks.
Barking & Dagenham College is proudly an inclusive employer, striving towards an open culture where everyone can bring their whole selves to work, safely and without fear of judgment or persecution. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation or age. Should you require any reasonable adjustments as part of the recruitment process, please do not hesitate to let us know. You will not be disadvantaged for stating your needs and we want to support you to do your best in this process.
Closing date for applications 20th May 2026. Interview dates to be confirmed.
Enrolment Support Officer employer: Barking
Barking & Dagenham College is an exceptional employer that prioritises the success and well-being of its staff and learners. With a commitment to inclusivity and professional development, employees benefit from a supportive work culture and flexible hours tailored around the enrolment schedule. Join us in making a meaningful impact within the community while enjoying competitive pay and opportunities for growth in a vibrant educational environment.
StudySmarter Expert Advice🤫
We think this is how you could land Enrolment Support Officer
✨Tip Number 1
Get to know the college! Research Barking & Dagenham College and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend college events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to data entry and customer service. We want you to shine, so think about examples from your past experiences that highlight your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our vibrant community at Barking & Dagenham College.
We think you need these skills to ace Enrolment Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Enrolment Support Officer role. We want to see how you can contribute to our vibrant college community!
Show Off Your Data Skills:Since data accuracy is key for this role, don’t forget to mention any relevant experience you have with data entry or working with databases. We love seeing candidates who are IT literate and detail-oriented!
Be Personable:Customer service experience is a big plus! Share examples of how you've helped others in previous roles. We’re looking for team players who can connect with learners and support them through the enrolment process.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we receive all your details correctly and can get back to you quickly!
How to prepare for a job interview at Barking
✨Know Your Data
As an Enrolment Support Officer, you'll be handling a lot of data. Brush up on your data entry skills and be prepared to discuss your experience with data accuracy. Maybe even bring examples of how you've ensured data compliance in previous roles.
✨Customer Service is Key
This role requires excellent customer service skills. Think about times when you've gone above and beyond for a customer or resolved a tricky situation. Be ready to share these stories during your interview to showcase your supportive approach.
✨Understand the Education Landscape
Familiarise yourself with the further education curriculum and the specific needs of 16-19 year olds. Showing that you understand the challenges and opportunities in this area will demonstrate your commitment to supporting learners effectively.
✨Be Ready for Compliance Questions
Since the role involves working within the Data Protection Act, expect questions about confidentiality and compliance. Prepare to discuss how you've handled sensitive information in the past and your understanding of safeguarding practices.
