At a Glance
- Tasks: Support clinicians with administrative tasks and manage patient pathways efficiently.
- Company: Join the Women and Child Health division at Queen's Hospital, dedicated to pediatric care.
- Benefits: Part-time hours (27.5/week), work-life balance, and a supportive team environment.
- Why this job: Make a real impact on children's health while developing your admin skills in a caring setting.
- Qualifications: Experience in patient communication, good computer skills, and knowledge of pediatric services required.
- Other info: Flexible working days preferred from Monday to Friday; opportunity to grow within the NHS.
The predicted salary is between 24000 - 36000 £ per year.
The Women and Child Health division is currently seeking to recruit an experienced part-time administrators (Patient Pathway Coordinator) to join our Child Health Department. This role is very demanding and the successful applicant will be expected to provide administrative support to a team of clinicians The Women and Child Health division is currently seeking to recruit an experienced part time (27.5 hours per week preferably working on Monday to Friday) Medical Secretary (Patient Pathway Coordinator) to join our Child Health Department. You will be expected to provide administrative support to a team of clinicians as well as audio typing of medical correspondence and knowledge of pediatric services and it’s functioning. The successful applicant will be able to provide evidence for experience in dealing with patients via telephone in a professional calm manner in accordance with Trust’s PRIDE values, good computer skills and knowledge of patients’ administrative system., The Patient Pathway Co-ordinator (PPC) will work within Child Health to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.
Queen’s Hospital
Rom Valley Way
Romford
RM7 0AG, https://www.bhrhospitals.nhs.uk/ (Opens in a new tab), Lauri.russell1@nhs.net
01708435000
Patient Pathway Co-ordinator employer: Barking, Havering and Redbridge University Hospitals NHS Trust
Contact Detail:
Barking, Havering and Redbridge University Hospitals NHS Trust Recruiting Team
+441708435000
Lauri.russell1@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Pathway Co-ordinator
✨Tip Number 1
Familiarize yourself with the specific pediatric services offered at Queen's Hospital. Understanding the patient journey and the administrative processes involved will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your audio typing skills to ensure you can efficiently handle medical correspondence. Being proficient in this area will set you apart as a candidate who can hit the ground running.
✨Tip Number 3
Prepare examples of how you've successfully managed patient interactions in previous roles. Highlighting your ability to remain calm and professional under pressure will align with the Trust's PRIDE values.
✨Tip Number 4
Network with current or former employees in the Child Health Department. They can provide valuable insights into the role and the team dynamics, which can be beneficial for your application and interview.
We think you need these skills to ace Patient Pathway Co-ordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Patient Pathway Coordinator position. Understand the key responsibilities, such as providing administrative support and audio typing of medical correspondence, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in administrative roles, particularly in healthcare settings. Mention specific examples of how you've dealt with patients professionally and calmly, aligning with the Trust's PRIDE values.
Showcase Your Skills: Detail your computer skills and familiarity with patient administrative systems in your application. If you have experience with pediatric services, be sure to highlight that as well, as it is relevant to the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a good fit for the Patient Pathway Coordinator position. Use this opportunity to express your passion for child health and your commitment to providing excellent patient care.
How to prepare for a job interview at Barking, Havering and Redbridge University Hospitals NHS Trust
✨Show Your Understanding of Pediatric Services
Make sure to demonstrate your knowledge of pediatric services during the interview. Discuss any relevant experience you have in this area and how it can help you support the clinicians effectively.
✨Highlight Your Administrative Skills
Since the role requires strong administrative support, be prepared to talk about your previous administrative roles. Share specific examples of how you've successfully managed tasks like audio typing and coordinating patient journeys.
✨Emphasize Communication Skills
The ability to communicate calmly and professionally with patients is crucial. Prepare to provide examples of how you've handled patient interactions in the past, especially over the phone, while adhering to professional standards.
✨Align with Trust's PRIDE Values
Familiarize yourself with the Trust's PRIDE values and think about how you embody these in your work. Be ready to discuss how you can contribute to a positive patient experience through your actions and attitude.