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- Tasks: Lead IT change projects and enhance business relationships within the IM&T Department.
- Company: Join a dynamic ICT Operations team focused on innovation and excellence.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real impact by driving transformation in a vital sector.
- Qualifications: Experience in IT management and strong communication skills are essential.
- Other info: Collaborative culture with a focus on staff development and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Band 7 Business Relationship & Change Manager
1 week ago Be among the first 25 applicants
\”We are seeking an experienced IT Business Relationship & Change Manager to join our ICT Operations team. The successful candidate will be responsible for providing high-quality business support that underpins all activities within the IM&T Department. This role involves managing the implementation of project and ICT-related change programmes, leading changes in approach, systems, and processes, and ensuring that all transformation projects adhere to a strict change control process.\”
Key Responsibilities
- Deliver a client-focused service that promotes excellent customer service and good working relationships.
- Manage all problems and changes within an ITIL-based framework, including new business planning, Change Advisory Board (CAB), and the production of management information.
- Oversee the Configuration Management Database (CMDB) and assess the impact of transformation projects on service delivery.
- Plan, monitor, and record software license and hardware assets to ensure compliance with vendor contracts.
- Communicate effectively with a range of internal and external staff, maintaining a professional demeanor and delivering client-focused support in line with Trust values.
- Lead and motivate a team, ensuring high standards of service delivery and staff development.
For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
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Band 7 Business Relationship & Change Manager employer: Barking, Havering and Redbridge University Hospitals NHS Trust
Contact Detail:
Barking, Havering and Redbridge University Hospitals NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 7 Business Relationship & Change Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend jotting down key points about how your experience aligns with their needs. This way, you’ll be ready to impress them with your knowledge and enthusiasm!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We find that the more you practice, the more confident you’ll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. We suggest mentioning something specific from your conversation to make it personal.
We think you need these skills to ace Band 7 Business Relationship & Change Manager
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description and person specification. We want to see how you meet the criteria, so make sure you understand what’s required!
Showcase Your Experience: When filling out the supporting information section, highlight your relevant experience in managing change programmes and ITIL frameworks. We love seeing real examples of how you've delivered client-focused services!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that directly address the key responsibilities outlined in the job description. Avoid fluff – we want to know what you can bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Barking, Havering and Redbridge University Hospitals NHS Trust
✨Know Your ITIL Framework
Make sure you brush up on your ITIL knowledge before the interview. Since the role involves managing changes within an ITIL-based framework, being able to discuss how you've applied ITIL principles in past roles will show that you're a great fit.
✨Demonstrate Client-Focused Service
Prepare examples of how you've delivered excellent customer service in previous positions. Think about specific situations where you managed client relationships or resolved issues effectively, as this will highlight your ability to provide high-quality business support.
✨Showcase Your Change Management Skills
Be ready to discuss your experience with change management and transformation projects. Highlight any successful projects you've led, focusing on your approach to managing change and ensuring compliance with processes, as this is crucial for the role.
✨Communicate Effectively
Practice articulating your thoughts clearly and professionally. Since the role requires effective communication with various stakeholders, demonstrating your ability to convey complex information simply will be key to making a positive impression.
