At a Glance
- Tasks: Support and optimise cloud systems while solving complex IT challenges.
- Company: Join a forward-thinking team in a borough that's transforming for the better.
- Benefits: Flexible working, professional training, and a supportive work environment.
- Other info: Be part of a dynamic team focused on continuous improvement and community support.
- Why this job: Make a real difference in a community that's on the rise.
- Qualifications: Experience with Microsoft cloud technologies and strong troubleshooting skills.
The predicted salary is between 51750 - 63250 £ per year.
Are you an experienced hands-on IT professional with a passion for cloud, security, and solving complex problems?
We're looking for a proactive Support Engineer to join our team and play a key role in keeping critical systems secure, stable, and performing at their best.
- What You'll Be Doing…
- Deliver day-to-day support across Azure, Microsoft 365, Windows Server & Active Directory
- Own and resolve 2nd/3rd line incidents
- Support modern workplace tools including Exchange Online, Share Point, Teams, Intune & Entra
- Monitor systems, respond to alerts, and keep services running smoothly
- Contribute to security, compliance, and data protection across the organisation
- Carry out Azure Iaa S administration, e. g. VM Builds, Storage accounts, AUM, Backup/ASR
- Drive improvements through root cause analysis, automation, and best practice
- Collaborate with wider IT, security, and project teams to deliver high-quality services
- Strong experience with Microsoft cloud technologies and on-prem infrastructure
- Solid understanding of identity, access, and security principles
- Proven ability to troubleshoot complex technical issues
- Familiarity with ITIL processes, SLAs, and service delivery
- A proactive mindset with a focus on continuous improvement
- Experience with planning and carrying out Technical changes following ITIL processes
Barking & Dagenham is changing. It Starts Here.
Think you know Barking and Dagenham?
Think again.
While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you'll find active communities and a place that consistently punches above its weight.
The borough is changing – and changing for the better.
And It Starts Here.
Yes, the borough has its challenges.
But it's on the cusp of something exciting.
With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.
We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo‑Saxon England's most powerful and wealthiest religious sites.
We're even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity.
Over the past few years, we've been working hard to improve how we deliver services and support our community.
From tackling inequality to making sure our services are the best they can be, we're focused on what matters most to local people.
We're creating the conditions for people to thrive – so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger. #It Starts Here – with our streets, our schools, our neighbourhoods.
And with your application to join our determined team who are passionate about doing what's best for the future of Barking and Dagenham.
As an Investors in People Gold Award employer, we're serious about supporting our staff.
From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.
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Cloud Operations Technician employer: Barking & Dagenham Council
Barking and Dagenham Council is an excellent employer, offering a dynamic work environment where you can make a real difference in the community by tackling environmental issues. With a strong commitment to employee development, you will have access to training opportunities and a supportive team culture that values collaboration and innovation. Working in this vibrant borough not only provides job security but also the chance to engage with residents and contribute to a cleaner, safer environment.
Contact Details:
Barking & Dagenham Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Operations Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Barking & Dagenham Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Barking & Dagenham Council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Barking & Dagenham Council!
✨Direct Apply to Barking & Dagenham Council
Let's not forget to apply directly through the Barking & Dagenham Council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Cloud Operations Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Barking & Dagenham Council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Barking & Dagenham Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Barking & Dagenham Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
