At a Glance
- Tasks: Manage bookings, liaise with clients, and ensure smooth operations at our canine physio clinic.
- Company: Join a supportive team dedicated to canine rehabilitation and client care.
- Benefits: Enjoy casual dress, free on-site parking, and a rewarding role with real responsibility.
- Other info: Work in a dynamic environment where your organisational skills truly matter.
- Why this job: Make a difference in the lives of dogs and their owners while honing your management skills.
- Qualifications: Experience in management and excellent communication skills are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
Job Description
- Office/Ops
- Manager - Canine Physio clinic
- 10-20hrs per week minimum, part time, hrs to be agreed
\n This role is ideal for someone who is highly organised, proactive, and thrives on keeping multiple moving parts running smoothly while still delivering excellent care to clients and their dogs.
\n
The Role
- \n You will play a key role in the operational running of the business, including:
\n \n - Managing bookings across multiple centres
\n - Liaising professionally with clients, vets, insurance companies, and staff
\n - Coordinating annual leave and sickness cover
\n - Supporting payroll administration
\n - Working alongside our Health & Safety Advisor
\n - Helping ensure smooth day-to-day operations across the business
\n - Maintaining high standards of communication, organisation, and professionalism
\n - Manage the day-to-day non clinical operations of the centre, ensuring all activities run efficiently and effectively
\n - Deliver outstanding client services by addressing enquiries, resolving issues promptly, and maintaining high standards of customer care
\n - Monitor health and safety compliance within the centre to ensure a secure environment for staff and Clients
\n - Maintain accurate records of centre activities, including financial transactions.
\n - Collaborate with external service providers as needed to support centre operations
\n - Implement organisational policies and procedures to uphold quality standards
\n
\n
We Are Looking For Someone Who
- \n \n
- Is highly diligent, organised, and detail-focused
\n - Can confidently juggle multiple priorities and deadlines
\n - Has excellent communication and interpersonal skills
\n - Works calmly and efficiently under pressure
\n - Is proactive, reliable, and solution-focused
\n - Has strong administrative and IT skills
\n - Understands the importance of professionalism and confidentiality
\n - Is confident working around animals and a noisy environment
\n
\n
What We Offer
- \n \n
- A varied and rewarding role with genuine responsibility
\n - Supportive team environment
\n - Opportunity to work alongside our canmine physiotherapists
\n - Opportunity to be an integral part of a growing business
\n - A role where your organisational skills will genuinely make a difference
\n
\n
Requirements
- \n \n
- Proven experience in management, preferably within veterinary or customer service environments.
\n - Excellent communication skills, both verbal and written
\n - A genuine commitment to delivering exceptional client experiences
\n - Organisational skills with the ability to multitask and prioritise responsibilities efficiently.
\n
\n This position offers an engaging environment where your management expertise can make a meaningful impact.
We value professionalism, enthusiasm, and a customer-focused attitude in our team members.
\n If you are passionate about both canine rehabilitation and operational excellence, we would love to hear from you.
\n
Benefits:
\n \n
- Casual dress
\n - Free parking
\n - On-site parking
\n
\n Application question(s):
\n \n - Do you have at least 3yrs experience in UK customer service roles
\n - Are you able to travel to work in KT4 7QH
\n - Are you happy to work closely around animals
\n
\n Language:
\n Fluent English (required)
\n - \n Work authorisation:
\n \n - United Kingdom (preferred)
\n
\n - \n Work Location: In person
Office/Ops manager in Chessington employer: Barkers K9 Hydro-Physio
Join our dynamic team as a Canine Hydrotherapist at our Battersea and Chessington centres, where we prioritise employee well-being and professional growth. Enjoy a supportive work culture with flexible hours, generous holiday allowances, and opportunities for additional training and income. With access to state-of-the-art facilities and a commitment to continuous professional development, we are dedicated to providing a rewarding and fulfilling career in canine hydrotherapy.
StudySmarter Expert Advice🤫
We think this is how you could land Office/Ops manager in Chessington
✨Leverage Your University Network
Since you’re eyeing a part-time gig in management consulting, tap into your university’s career services or alumni network. Many consultancies scout for talent through these channels, so you never know when a former student might lead you to an exciting role at Barkers K9 Hydro-Physio.
✨Join Consulting Competitions
Get involved in case competitions and strategy games at university. These events not only sharpen your skills but also give you the chance to make connections with professionals in the field. Plus, showcasing your problem-solving skills could catch the eye of recruiters from firms like Barkers K9 Hydro-Physio.
✨Engage in Relevant Online Communities
Sign up for platforms like LinkedIn Groups or specialised forums centred around consulting. Engaging with others in these spaces can lead to informal chats that might just land you a part-time role at Barkers K9 Hydro-Physio or similar firms.
✨Pitch Yourself Proactively
Instead of waiting for openings, reach out to firms like Barkers K9 Hydro-Physio directly. Craft an engaging email outlining your skills and interest in part-time consulting work. Yes, it's a bit bold, but you’d be surprised how often that proactive approach pays off!
We think you need these skills to ace Office/Ops manager in Chessington
Some tips for your application 🫡
Highlight Your Analytical Skills:As a part-time management consultant, you’ll need to showcase your strong analytical skills. Make sure your CV reflects your experience in data interpretation and problem-solving, possibly through specific examples in past projects or coursework relevant to consulting.
Craft a Compelling Cover Letter:Your cover letter should really demonstrate your motivation for wanting to join Barkers K9 Hydro-Physio and why consulting appeals to you, even in a part-time capacity. Talk about your learning potential and how you can balance the part-time role with other commitments, showing that you're eager to dive into real-world challenges.
Share Relevant Projects:If you’ve worked on consulting projects or undertaken relevant coursework, don’t hesitate to mention them! Even if they were part of your studies, your ability to apply theoretical knowledge in practical settings is a huge plus—attach or mention any reports, presentations, or case studies you've produced.
Refine Your CV for Consultancy Roles:Tailor your CV specifically for management consulting by using keywords from the job description—this will help you stand out. Emphasise any teamwork, leadership, or communication skills, as these are crucial in consulting, especially when interpreting client needs or facilitating discussions.
How to prepare for a job interview at Barkers K9 Hydro-Physio
✨Master Your Case Study Skills
In management consulting, you'll likely face a case study during interviews, so let’s nail these down! Get familiar with the typical frameworks, like SWOT or Porter’s Five Forces, and practice with real case studies to showcase your analytical skills. Remember, they want to see your thought process as much as the final answer!
✨Talk the Talk of Management
Prepare to discuss management theories and concepts in detail. Brush up on current trends in consulting, like digital transformation or sustainability, and be ready to weave them into your answers. This shows you’re not just academically sound but also genuinely engaged with industry developments.
✨Emphasise Flexibility and Learning
As a part-time candidate, highlighting your ability to manage time effectively and quickly adapt is key. Be ready to showcase any relevant experience or projects that demonstrate your learning curve in consulting—this will resonate with interviewers who are keen on growth potential over rigid experience.
✨Get Your Story Straight
Prepare a strong personal narrative explaining why you’re looking to work part-time in the consulting field. Relate it to your skills, interests, or personal goals that align with the role at Barkers K9 Hydro-Physio. This will help you stand out and show your dedication, even in a part-time capacity.
