At a Glance
- Tasks: Provide top-notch customer service and support in a fast-paced environment.
- Company: Join a dynamic team with a focus on customer satisfaction.
- Benefits: Attractive salary, staff discounts, pension scheme, and 33 days annual leave.
- Other info: Flexible working hours, including weekends and bank holidays.
- Why this job: Be part of a supportive team and enhance your communication skills.
- Qualifications: Experience in fast-paced roles and strong computer skills required.
The predicted salary is between 25000 - 32000 £ per year.
Benefits:
- Attractive Salary
- Staff Discount
- Company Pension Scheme
- Death in Service Scheme
- Perkbox Benefit Platform
- 33 days annual leave (including bank holidays) and a further service day after 5 years service
- Employee Assistance Programme
Experience / Requirements for the Role:
- Have experience of working in a fast paced environment
- Have excellent computer skills
- Be able to communicate professionally via telephone and in writing
- Be able to prioritise effectively and work under pressure
- You must have a flexible approach to working hours
Further Information:
You must be willing to work Monday to Sunday (5 days out of 7 which may include weekends and bank holidays).
Customer Service Advisor - Aftersales employer: BARKER & STONEHOUSE
As a Customer Service Advisor in our dynamic aftersales team, you will thrive in a supportive work culture that values your contributions and prioritises employee well-being. With an attractive salary, generous annual leave, and a comprehensive benefits package including a company pension scheme and staff discounts, we are committed to fostering your professional growth and ensuring a rewarding work-life balance. Join us in a role that not only challenges you but also offers unique opportunities for development in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Aftersales
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your experience and skills, especially in a fast-paced environment.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. This shows that you’re engaged and keen to know more about the role and the team you'll be working with.
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates!
We think you need these skills to ace Customer Service Advisor - Aftersales
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any experience you've got in fast-paced environments. We love seeing how you've thrived under pressure, so share those stories!
Nail the Communication:Since you'll be communicating with customers both on the phone and in writing, it's crucial to showcase your professional communication skills. Keep it clear and concise in your application!
Flexibility is Key:We appreciate a flexible approach to working hours, so if you’ve got availability that fits our needs, let us know! Mention your willingness to work weekends and bank holidays.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at BARKER & STONEHOUSE
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the specifics of the Customer Service Advisor role. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
Since the role requires excellent communication skills, prepare examples from your past experiences where you effectively communicated with customers. Practice articulating your thoughts clearly and professionally, both verbally and in writing, as this will be crucial during the interview.
✨Demonstrate Your Ability to Work Under Pressure
Think of scenarios where you've successfully managed multiple tasks or dealt with challenging situations in a fast-paced environment. Be ready to share these examples, highlighting how you prioritised effectively and maintained a positive attitude under pressure.
✨Flexibility is Key
Since the job requires a flexible approach to working hours, be prepared to discuss your availability. Show that you're open to working weekends and bank holidays, and emphasise your adaptability in previous roles to reassure them that you can meet their scheduling needs.
