At a Glance
- Tasks: Provide top-notch customer service and support in a fast-paced environment.
- Company: Join a dynamic team with a focus on customer satisfaction.
- Benefits: Attractive salary, staff discounts, pension scheme, and 33 days annual leave.
- Other info: Flexible working hours, including weekends and bank holidays.
- Why this job: Be part of a supportive team and enhance your communication skills.
- Qualifications: Experience in fast-paced roles and strong computer skills required.
The predicted salary is between 22000 - 26000 £ per year.
Benefits:
- Attractive Salary
- Staff Discount
- Company Pension Scheme
- Death in Service Scheme
- Perkbox Benefit Platform
- 33 days annual leave (including bank holidays) and a further service day after 5 years service
- Employee Assistance Programme
Experience / Requirements for the Role:
- Have experience of working in a fast paced environment
- Have excellent computer skills
- Be able to communicate professionally via telephone and in writing
- Be able to prioritise effectively and work under pressure
- You must have a flexible approach to working hours
Further Information:
You must be willing to work Monday to Sunday (5 days out of 7 which may include weekends and bank holidays).
Customer Service Advisor employer: BARKER & STONEHOUSE
As a Customer Service Advisor with us, you'll join a dynamic team that values your contributions and offers a supportive work culture. Enjoy an attractive salary, generous annual leave, and a range of benefits including a company pension scheme and staff discounts, all while working in a fast-paced environment that encourages professional growth and flexibility.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know about openings. A personal recommendation can really give you the edge over other candidates.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and answers with a mate. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Even if the job is remote, looking smart can boost your confidence and show that you’re serious about the role. Plus, it sets a professional tone for the conversation.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Customer Service Advisor role. Highlight your experience in fast-paced environments and showcase your excellent communication skills, both written and verbal. We want to see how you fit into our team!
Show Off Your Computer Skills:Since this role requires excellent computer skills, don’t forget to mention any relevant software or tools you’re familiar with. We love tech-savvy candidates who can hit the ground running!
Prioritisation is Key:In your application, give examples of how you've effectively prioritised tasks under pressure. This will show us that you can handle the demands of the job and keep things running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at BARKER & STONEHOUSE
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the specifics of the Customer Service Advisor role. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
Since the role requires excellent communication skills, prepare to demonstrate this during the interview. Practice answering common questions clearly and concisely, and don’t forget to ask insightful questions about the company or role to show your engagement.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced environment mentioned in the job description, think of examples from your past experience where you successfully handled pressure. Be ready to discuss how you prioritised tasks and maintained professionalism under stress.
✨Flexibility is Key
The job requires a flexible approach to working hours, so be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked weekends, showing that you’re ready to meet the demands of the role.
