At a Glance
- Tasks: Provide top-notch customer service and support in a fast-paced environment.
- Company: Join a dynamic team with a focus on customer satisfaction.
- Benefits: Attractive salary, staff discounts, pension scheme, and 33 days annual leave.
- Other info: Flexible working hours, including weekends and bank holidays.
- Why this job: Be part of a supportive team and enhance your communication skills.
- Qualifications: Experience in fast-paced roles and strong computer skills required.
The predicted salary is between 25000 - 32000 £ per year.
Benefits:
- Attractive Salary
- Staff Discount
- Company Pension Scheme
- Death in Service Scheme
- Perkbox Benefit Platform
- 33 days annual leave (including bank holidays) and a further service day after 5 years service
- Employee Assistance Programme
Experience / Requirements for the Role:
- Have experience of working in a fast paced environment
- Have excellent computer skills
- Be able to communicate professionally via telephone and in writing
- Be able to prioritise effectively and work under pressure
- You must have a flexible approach to working hours
Further Information:
You must be willing to work Monday to Sunday (5 days out of 7 which may include weekends and bank holidays).
Customer Service Advisor - Aftersales employer: BARKER & STONEHOUSE LTD
As a Customer Service Advisor - Aftersales, you will thrive in a dynamic and supportive work environment that values your contributions. With an attractive salary, generous annual leave, and a comprehensive benefits package including a company pension scheme and staff discounts, we prioritise employee well-being and growth. Our culture encourages flexibility and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
BARKER & STONEHOUSE LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Aftersales
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, it’s crucial to demonstrate your ability to communicate clearly and professionally. Try role-playing common customer service scenarios with a friend.
✨Tip Number 3
Be ready to showcase your flexibility. The job requires working various hours, so prepare to discuss your availability and how you can adapt to different shifts during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advisor - Aftersales
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in fast-paced environments. We want to see how your skills match what we're looking for, so don’t hold back!
Show Off Your Communication Skills:Since you'll be communicating with customers both over the phone and in writing, it’s crucial to demonstrate your professional communication skills in your application. Use clear and concise language to make your point.
Highlight Your Flexibility:We value flexibility, especially since the role requires working various shifts. Make sure to mention your availability and willingness to work weekends and bank holidays in your application.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at BARKER & STONEHOUSE LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Advisor - Aftersales role. Familiarise yourself with the key responsibilities and requirements listed in the job description. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Show Off Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with a friend or family member, focusing on how you would handle customer queries or complaints over the phone and in writing.
✨Demonstrate Your Ability to Work Under Pressure
Prepare examples from your past experiences where you successfully managed high-pressure situations. Think of specific scenarios where you prioritised tasks effectively, as this will showcase your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Be Flexible and Open-Minded
Since the job requires a flexible approach to working hours, be ready to discuss your availability during the interview. Show that you’re willing to work weekends and bank holidays if needed, as this demonstrates your commitment and adaptability to the company's needs.
