At a Glance
- Tasks: Coordinate deliveries, manage stock control, and support a busy logistics operation.
- Company: Join a growing temperature-controlled distribution business with a dynamic team.
- Benefits: Competitive salary of £28,500, permanent role, and Monday to Friday hours.
- Other info: Be part of a diverse team that values equality and supports your career growth.
- Why this job: Make a real impact in logistics while developing your skills in a fast-paced environment.
- Qualifications: Experience in warehousing or logistics, strong customer service skills, and IT proficiency.
Customer Service, Stock & Systems Administrator
Keep deliveries moving. Keep stock accurate. Make things happen.
Are you an organised, proactive customer service professional with experience in warehousing, logistics or distribution?
Do you enjoy working in a fast-paced operational environment where communication, accuracy and the ability to stay one step ahead really matter?
This is an opportunity to join a growing temperature-controlled distribution business, playing an important role at the heart of its daily operation.
You'll be the first point of contact for customers, visitors and drivers, helping to coordinate deliveries, support stock control activities and ensure everything runs smoothly.
This isn't simply an administration role.
It's about understanding the demands of a busy logistics operation, taking ownership and making sure customers, colleagues and the wider operation receive the support they need.
Why this opportunity?
- Be at the heart of the operation: Work closely with warehouse and transport teams in a busy temperature-controlled distribution environment.
- Make a real difference: Help ensure deliveries are coordinated efficiently, stock records are accurate and customer expectations are met.
- Build relationships: Become a trusted point of contact for customers, drivers and internal colleagues.
- Take ownership: Play an active role in solving problems, managing priorities and keeping things moving.
- Develop your skills: Build on your experience within an established logistics and distribution business.
What will you be doing?
- Acting as the first point of contact for customers, visitors and drivers.
- Managing customer accounts and maintaining strong working relationships.
- Coordinating deliveries from booking through to completion.
- Liaising with drivers regarding arrival times, ETAs, delivery updates and scheduling.
- Booking delivery bays and managing vehicle arrival schedules.
- Working closely with warehouse and transport teams to ensure deliveries run to plan.
- Supporting stock control activities, maintaining accurate stock records and ensuring system information is up to date.
- Assisting with stock enquiries, investigating discrepancies and liaising with warehouse colleagues to resolve issues.
- Ensuring stock movements and delivery information are accurately recorded and communicated.
- Maintaining accurate booking sheets, system records and spreadsheets.
- Managing changing priorities and resolving day-to-day queries in a timely and professional manner.
What are we looking for?
- Previous experience in warehousing, logistics, transport or distribution is essential.
- Experience of stock control, stock administration, inventory records or investigating stock discrepancies.
- Experience in a temperature-controlled, chilled or frozen distribution environment would be particularly valuable.
- Strong customer service and administration skills, ideally gained within a busy operational setting.
- Confident IT skills, particularly Microsoft Excel, spreadsheets and working with operational systems.
- Experience using a Warehouse Management System (WMS) or stock control system would be an advantage.
- Excellent communication skills, with the confidence to deal professionally with customers, drivers and colleagues.
- Highly organised, accurate and able to manage competing priorities in a fast-paced environment.
- A proactive, adaptable team player who enjoys taking responsibility and getting things done.
The right attitude matters: You'll be hands-on, approachable and calm under pressure, with the initiative to spot what needs doing and make it happen.
- The Details
- Location: Theale
- Permanent appointment
- Hours: Monday to Friday, between 8am and 5pm
- Start: ASAP
If you have experience in logistics, warehousing or distribution, understand the importance of accurate stock control and are looking for a role where you can make a genuine contribution to a busy operation, we'd like to hear from you.
Barker Ross Group values diversity and promotes equality.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
Customer Service, Stock and Systems Administrator in Reading employer: Barker Ross
As a Policy Writer at our organisation, you will thrive in a collaborative and innovative work culture that values your contributions and encourages professional growth. Located in a vibrant area, we offer competitive benefits, flexible working arrangements, and opportunities for continuous learning, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service, Stock and Systems Administrator in Reading
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Barker Ross and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Barker Ross!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Barker Ross keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customer Service, Stock and Systems Administrator in Reading
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Barker Ross:This is your chance to really connect with the team at Barker Ross. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Barker Ross
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Barker Ross.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Barker Ross that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Barker Ross. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
