At a Glance
- Tasks: Manage motor claims and provide top-notch customer service in a fast-paced environment.
- Company: A family-run Credit Hire Company with a supportive culture and growth opportunities.
- Benefits: Salary up to £29,000, KPI bonuses, free parking, and flexible work options.
- Other info: Dynamic workplace with a focus on teamwork and personal development.
- Why this job: Join a growing team and make a real difference in clients' lives after accidents.
- Qualifications: Experience in claims management and excellent customer service skills required.
The predicted salary is between 30000 - 36400 £ per year.
My client is a Credit Hire Company based approximately 13 miles out of Lincon central.
They offer free onsite parking and encourage car sharing when suitable.
A family business and following recent growth they are looking for the right people to join as they expand further.
- Salary: Up to £29,000 depending on experience (plus benefits & KPI bonus payments)
- Hours - 37.5 hours per week
The client provides a package of services following a non-fault road accident.
As a Motor Claims Handler, you will be involved in all aspects of claims monitoring.
We are looking for candidates who can demonstrate experience of professional and efficient management of claims.
Relevant experience is desirable.
You will put the customer at the heart of everything you do, and handle claims in line with regulations and business policies and procedures.
Responsibilities will include, but not exhaustive of
- Taking details of new claims from clients and gathering information to allow you to assess liability.
- Using a bespoke claims management system to record all information and progress and manage each claim.
- Adhering to given processes in the handling of both your own caseload and assisting to progress those of other members of the claims team.
- Assisting in the support and training of more junior members of the team.
- Liaising with clients, referrers, insurers and solicitors to ensure correct progression of files.
- Manage an efficient diary system.
- Key Attributes
- Ability to deal with a variety of tasks effectively.
- Attention to detail.
- A calm and methodical approach to work.
- An ability to prioritise effectively.
- Willingness to be flexible and work as part of a team.
- Superb customer service skills
- Enthusiastic and keen to succeed.
- You will have a positive 'can do' attitude
- Able to remain calm and approachable with both colleagues and clients even in stressful circumstances.
If you enjoy working in a fast-paced environment and have previous experience of working in claims, then please get in touch by emailing (url removed)
Barker Ross Group values diversity and promotes equality.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Barker Ross). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Barker Ross. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Motor Claims Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Barker Ross.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Barker Ross. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Barker Ross
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Barker Ross to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Barker Ross, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Barker Ross's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
