Senior Business Support Administrator in Gateshead

Our Public Sector Client based in Gateshead requires a Senior Support Officer to work within the Education, Schools & Inclusion Service. \\nThe role is due to begin in January 2026 and run through until August 2026. \\nThe hourly rate for the role is £13.47 per hour.\\n\\nThe Education, Schools and Inclusion Team covers a wide range of areas including schools organisation and admissions, Adult Learning, Special Educational Needs and Disabilities, support services to schools (school improvement, music service, sports partnership & governor support), and the 0-5 Service.\\n\\nYou will be required to support with the following:\\n\\nAssist Business Support Managers in delivering a high-quality business support function across Education, Schools and Inclusion Service teams.

\\nCoordinate, organise, and monitor the work of the team to ensure efficient and effective business support procedures. \\nConduct quality checking of mailboxes and processes to ensure tasks are completed correctly and on time. \\nMotivate and develop the business support team to deliver a high-performing service.

\\nShare best practice and develop, implement, and maintain effective administrative systems and procedures. \\nCoordinate, monitor, and respond to corporate complaints, FOIs, and SARs, ensuring statutory timescales and GDPR/council protocols are followed. \\nMaintain records for Service Level Agreements and support financial administration, including budget monitoring and reconciliation.

\\nEnsure compliance with data protection, confidentiality, safeguarding, and security requirements. \\nMaintain and update computerised information systems, collate and present data/reports as required. \\nTo produce concise and accurate minutes and/or reports, as and when required \\nSupport and coordinate staff recruitment, ensuring HR policies and procedures are followed.

\\nAssist in delivering updates and training to business support staff. \\nUndertake other responsibilities appropriate to the grade of the post \\n \\nPlease apply in writing with your CV in the first instance to (url removed) \\n\\nBarker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.\\n\\nFor the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business