At a Glance
- Tasks: Assist customers with enquiries and manage delivery issues in a friendly team.
- Company: Join a supportive team with potential for long-term opportunities.
- Benefits: Earn £12.91 per hour with flexible hours and full training provided.
- Other info: Diverse workplace that values equality and supports all applicants.
- Why this job: Make a difference by helping customers and gaining valuable experience.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 13 - 13 € per hour.
We are currently recruiting for a Customer Service Advisor to join a busy and friendly team on a temporary basis, with the potential for longer-term work depending on the candidate and business needs.
Hours: Monday to Friday, 8:30am - 4:30pm (can be flexible)
Pay Rate: £12.91 per hour
Start Date: 27th May
Duties will include:
- Handling customer service enquiries regarding deliveries
- Managing damage reports and replacement requests
- Speaking directly with customers over the phone
- Logging information and updating internal systems
- Responding to customer queries in a professional manner
The ideal candidate will have:
- Previous customer service and admin experience
- A confident and professional telephone manner
- Good communication and organisational skills
- Experience using computer systems and logging data
- The ability to work well in a fast-paced environment
Full training will be provided on the company's internal systems.
If you are interested and available to start on 27th May, please apply today.
Barker Ross Group values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Service Advisor *Cover employer: Barker Ross
Join a dynamic and supportive team as a Customer Service Advisor, where your contributions are valued and recognised. With flexible working hours and comprehensive training provided, we prioritise employee growth and development, ensuring you have the tools to succeed in a fast-paced environment. Our commitment to diversity and equality fosters an inclusive workplace, making it an excellent choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor *Cover
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations, like a customer complaint or a delivery issue. This will help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Don’t forget to showcase your communication skills! During the interview, speak clearly and confidently. Remember, they’re looking for someone with a professional telephone manner, so let that shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor *Cover
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your customer service experience and skills. We want to see how you fit into our friendly team, so don’t be shy about showcasing your strengths!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. No need for fluff!
Show Your Personality:We’re looking for someone who can connect with customers, so let your personality shine through in your application. A touch of warmth and professionalism goes a long way in making a great first impression!
Apply Through Our Website:To make things easier for us both, please apply directly through our website. It streamlines the process and ensures we get all the info we need to consider you for the role!
How to prepare for a job interview at Barker Ross
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the duties of a Customer Service Advisor. Familiarise yourself with handling customer enquiries, managing damage reports, and updating internal systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires a professional telephone manner, practice speaking clearly and confidently. You might even want to do a mock interview with a friend or family member. This will help you articulate your thoughts better and demonstrate your communication skills during the actual interview.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or manage your time in a fast-paced environment. Prepare specific examples from your past experience that highlight your customer service skills and organisational abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
