Business Support Officer

Business Support Officer

Part-Time 14 Β£ / hour No home office possible
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At a Glance

  • Tasks: Support social workers and team managers with essential administrative tasks in a dynamic environment.
  • Company: Public sector client in Normanton, West Yorkshire, committed to community support.
  • Benefits: Flexible working hours, professional development, and a chance to make a difference.
  • Why this job: Join a vital team making an impact on sensitive issues affecting children and young people.
  • Qualifications: Experience in administration, strong communication skills, and ability to manage a team.
  • Other info: Opportunity for career growth in a supportive and diverse workplace.

Our Public Sector Client based in Normanton, West Yorkshire requires an experienced Administrator to support their Integrated Front Door Service, providing a wide range of business support to social workers and team managers, including RAM Panel, CVE/Missing, MARAC, MASH MACA's working alongside multi-agencies in a highly confidential and fast paced environment.

They are looking for an Administrator who is enthusiastic, motivated and can work independently and proactively as well as part of a team to provide day to day line management and continuous development of administrative staff. The successful post holder will be responsible for ensuring priorities and the needs of the service are met in providing a reliable administration and business support service to the teams and take a lead role in developing and maintaining consistent processes and procedures.

Excellent organisation, planning and time management skills are essential along with the ability to effectively manage a team. Due to the nature of this role, it is essential that you are fully aware of all aspects of data protection and confidentiality as you will be working in an environment dealing with extremely sensitive and emotive information on a daily basis including information relating to the abuse and injuries to children and young people.

This is a wide and varied role where no two days are the same and you will be expected to be able to react and respond to urgent requests. Excellent customer care and communication skills are essential along with the ability to work calm under pressure. It is essential that you are an experienced and confident minute taker and are able to use a laptop to take minutes at multi-agency panel meetings. Accuracy and attention to detail is essential in this role along with good organisational skills.

The position requires covering for colleagues within the service, working to tight deadlines as well as closely liaising with other departments across the Council and multi-agencies.

Working hours: 18.5hrs a week Monday to Tuesday 8.30-17.00 and Wednesday 08.30-12.00. Flexible working patterns will be considered within core hours.

An enhanced DBS check and clearance as well as Police vetting will be required for this post due to the team being based within a Policing environment.

Barker Ross Group values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Business Support Officer employer: Barker Ross

As a Public Sector employer in Normanton, West Yorkshire, we pride ourselves on fostering a supportive and inclusive work culture that values diversity and promotes equality. Our team-oriented environment encourages professional growth through continuous development opportunities, while our commitment to flexible working patterns ensures a healthy work-life balance. Join us in making a meaningful impact within the community as you provide essential support to social workers and team managers in a dynamic and rewarding role.
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Contact Detail:

Barker Ross Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Business Support Officer

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those who work in public sector roles. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to administration and team management. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.

✨Tip Number 3

Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects effectively. This will demonstrate your ability to thrive in a fast-paced environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team!

We think you need these skills to ace Business Support Officer

Administration
Team Management
Data Protection Awareness
Confidentiality
Customer Care
Communication Skills
Minute Taking
Organisational Skills
Planning Skills
Time Management
Ability to Work Under Pressure
Proactive Approach
Collaboration with Multi-Agencies
Flexibility

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your organisational skills, attention to detail, and any relevant experience in a fast-paced environment.

Showcase Your Communication Skills: Since excellent communication is key for this role, include examples of how you've effectively communicated in previous positions. Whether it's minute-taking or liaising with multi-agencies, let us know how you shine!

Be Proactive in Your Cover Letter: Use your cover letter to demonstrate your enthusiasm and motivation for the role. Share specific instances where you've taken initiative or led a team, as this will resonate well with us.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Barker Ross

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the specific tasks mentioned in the job description, like minute-taking and working with multi-agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Organisation Skills

Since this role requires excellent organisation and time management skills, be prepared to discuss examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to stay calm under pressure.

✨Emphasise Confidentiality and Data Protection

Given the sensitive nature of the information you'll be handling, it's crucial to convey your understanding of data protection and confidentiality. Be ready to discuss how you've maintained confidentiality in previous roles and why it's important in a public sector environment.

✨Prepare for Team Dynamics

As the role involves working both independently and as part of a team, think about your experiences in collaborative settings. Be prepared to share how you've contributed to team success and how you handle conflicts or challenges within a team. This will show that you can adapt to different working styles and support your colleagues effectively.

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