At a Glance
- Tasks: Assist customers with enquiries and manage delivery issues in a friendly team.
- Company: Join a supportive and dynamic team focused on customer satisfaction.
- Benefits: Earn £12.91 per hour with flexible hours and full training provided.
- Other info: Potential for longer-term work and opportunities for personal growth.
- Why this job: Gain valuable experience in customer service while working in a fast-paced environment.
- Qualifications: Previous customer service experience and strong communication skills are a plus.
The predicted salary is between 25000 - 27000 € per year.
We are currently recruiting for a Customer Service Advisor to join a busy and friendly team on a temporary basis, with the potential for longer-term work depending on the candidate and business needs.
Hours: Monday to Friday, 8:30am - 4:30pm (can be flexible)
Pay Rate: £12.91 per hour
Start Date: 27th May
Duties will include:
- Handling customer service enquiries regarding deliveries
- Managing damage reports and replacement requests
- Speaking directly with customers over the phone
- Logging information and updating internal systems
- Responding to customer queries in a professional manner
The ideal candidate will have:
- Previous customer service and admin experience
- A confident and professional telephone manner
- Good communication and organisational skills
- Experience using computer systems and logging data
- The ability to work well in a fast-paced environment
Full training will be provided on the company's internal systems.
If you are interested and available to start on 27th May, please apply today or message 07747260758.
Barker Ross Group values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Customer Service Advisor *Cover* in Nottingham employer: Barker Ross Group
Join a dynamic and supportive team as a Customer Service Advisor, where your contributions are valued and recognised. With flexible working hours and comprehensive training provided, we prioritise employee growth and development, ensuring you have the tools to succeed in a fast-paced environment. Our commitment to diversity and equality fosters an inclusive workplace, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor *Cover* in Nottingham
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations, like a frustrated customer or a delivery issue. This will help you feel more confident when answering questions during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or training opportunities shows that you’re keen to engage and grow within the role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Service Advisor *Cover* in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your customer service experience and skills. We want to see how you fit into our friendly team, so don’t be shy about showcasing your strengths!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. This helps us understand your qualifications quickly!
Show Your Personality:Don’t forget to let your personality shine through! We’re looking for someone who can connect with customers, so a touch of warmth and friendliness in your application can go a long way.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Barker Ross Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Service Advisor. Familiarise yourself with handling customer enquiries, managing damage reports, and updating internal systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Phone Manner
Since you'll be speaking directly with customers over the phone, it's crucial to have a confident and professional telephone manner. Try practising with a friend or family member, simulating common customer queries. This will help you feel more at ease during the actual interview.
✨Show Off Your Organisational Skills
The job requires good communication and organisational skills, so be prepared to discuss how you've demonstrated these in previous roles. Think of specific examples where you managed multiple tasks or resolved customer issues efficiently. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
