Customer Advisor (Out of Hours)
Customer Advisor (Out of Hours)

Customer Advisor (Out of Hours)

Brampton Temporary 13000 - 16000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Customer Advisor, assisting clients after hours.
  • Company: Work with a dynamic public sector client in Lincoln.
  • Benefits: Enjoy flexible part-time hours and potential for permanent placement.
  • Why this job: Gain valuable experience while making a difference in the community.
  • Qualifications: Previous customer service experience is preferred.
  • Other info: This role is temporary until March 2025, with growth opportunities.

The predicted salary is between 13000 - 16000 £ per year.

Our public sector client based in Lincoln has an exciting opportunity for an experienced Customer Advisor to join their team as soon as possible! Have you got what it takes to succeed The following information should be read carefully by all candidates. The role will be temporary, lasting until the end of March 2025 initially and does also have the potential to go permanent depending on performance and needs of the business. This is a part time opportunity, working 25 hours per week. Please note, this i… JBLK1_UKTJ

Customer Advisor (Out of Hours) employer: Barker Ross Group

Join our dynamic team in Lincoln as a Customer Advisor, where you'll enjoy a supportive work culture that values your contributions and fosters professional growth. With flexible part-time hours and the potential for a permanent position, we offer a rewarding environment that prioritizes employee well-being and development, making it an excellent choice for those seeking meaningful employment.
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Contact Detail:

Barker Ross Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor (Out of Hours)

✨Tip Number 1

Familiarize yourself with the public sector and its specific challenges. Understanding the unique needs of public sector clients can set you apart from other candidates.

✨Tip Number 2

Highlight your experience in customer service, especially in out-of-hours roles. Be ready to discuss how you've handled challenging situations and provided excellent support during non-standard hours.

✨Tip Number 3

Demonstrate your flexibility and adaptability. Since this role is part-time and temporary, showing that you can adjust to changing needs and schedules will be a big plus.

✨Tip Number 4

Prepare to discuss your communication skills. As a Customer Advisor, you'll need to convey information clearly and effectively, especially when dealing with diverse clients in a public sector environment.

We think you need these skills to ace Customer Advisor (Out of Hours)

Excellent Communication Skills
Customer Service Experience
Problem-Solving Skills
Empathy and Patience
Time Management
Ability to Work Under Pressure
Attention to Detail
Adaptability
Conflict Resolution
Team Collaboration
Technical Proficiency in Customer Management Systems
Flexibility in Working Hours
Active Listening Skills

Some tips for your application 🫡

Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and requirements of the Customer Advisor position, especially the part-time nature and the potential for permanent employment.

Tailor Your CV: Customize your CV to highlight relevant experience in customer service. Emphasize any previous roles that involved advising customers, particularly in a public sector or similar environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work out of hours. Mention specific examples of how you've successfully handled customer inquiries or resolved issues in the past.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.

How to prepare for a job interview at Barker Ross Group

✨Understand the Role

Make sure you have a clear understanding of what a Customer Advisor does, especially in an out-of-hours context. Familiarize yourself with the specific responsibilities and challenges that come with this role.

✨Showcase Your Experience

Prepare to discuss your previous experience in customer service. Highlight any relevant roles where you've dealt with customers outside of regular hours or in high-pressure situations.

✨Demonstrate Flexibility

Since this is a part-time position with potential for permanent placement, emphasize your flexibility and willingness to adapt to the needs of the business. Be ready to discuss your availability.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand more about the team and company culture.

Customer Advisor (Out of Hours)
Barker Ross Group
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  • Customer Advisor (Out of Hours)

    Brampton
    Temporary
    13000 - 16000 £ / year (est.)

    Application deadline: 2027-01-01

  • B

    Barker Ross Group

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