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- Tasks: Provide support and reassurance to customers in the community, responding to alarms and assisting with personal care.
- Company: Join a dedicated team focused on delivering essential telecare services to those in need.
- Benefits: Enjoy a structured 4-day work week with set shifts and the opportunity for meaningful work.
- Why this job: Make a real difference in people's lives while developing your communication and caregiving skills.
- Qualifications: Must have a caring attitude, excellent communication skills, and the ability to work flexible shifts.
- Other info: Candidates must provide references, a DBS disclosure, and proof of a valid driving license.
The predicted salary is between 24000 - 36000 £ per year.
The Telecare service is a reactive service responding to alarms raised by customers in the community. The service responds to any kind of call for support and reassurance. Which could include personal care, assistance to mobilise, attend to customers who have fallen, ambulance crew assistance and respond to assistive technology alerts such as a property exit sensor, smoke alarm or a falls pendant. We require staff to work on our dayshift teams . The services operates a set rota featuring the following shifts: 07:00 am – 3:30 pm 1:00 pm – 9:30 pm 4 day working week. (including alternative weekends and bank holidays) We require staff to work on our overnight teams. The services operates a set rota featuring the following shifts: 8:45 pm – 07:30 am 4 Nights on 4 Nights off It is essential that you have the following skills and attributes: A positive caring outlook Have excellent written and communication skills The ability to work shifts (including evenings weekends and bank holidays) All CV’s should be supported by two satisfactory references, a current DBS disclosure and proof of a valid driving licence. All suitable candidates will be asked to attend an interview where a range of questions will be asked to ascertain the candidate’s previous experience, skills and knowledge.
Support Worker Telecare Day and Nights employer: Barker Ross Group Careers
Contact Detail:
Barker Ross Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker Telecare Day and Nights
✨Tip Number 1
Familiarize yourself with the specific duties of a Support Worker in a Telecare setting. Understanding the types of calls you might respond to, such as personal care or assistive technology alerts, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience you have in care roles or customer service. Be ready to share specific examples of how you've provided support and reassurance to individuals in need, as this aligns closely with the responsibilities of the role.
✨Tip Number 3
Prepare for questions about your availability and willingness to work shifts, including weekends and bank holidays. Being flexible and showing that you can commit to the set rota will make you a more attractive candidate.
✨Tip Number 4
Since communication skills are essential for this role, practice articulating your thoughts clearly and confidently. You may be asked situational questions during the interview, so think about how you would handle various scenarios related to customer support.
We think you need these skills to ace Support Worker Telecare Day and Nights
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in care or support roles. Mention specific situations where you provided assistance, reassurance, or personal care to individuals.
Showcase Communication Skills: Since excellent written and communication skills are essential, provide examples of how you've effectively communicated with clients or team members in past roles. This could include written reports, verbal interactions, or teamwork.
Detail Your Availability: Clearly state your availability for the required shifts, including evenings, weekends, and bank holidays. This shows that you are flexible and willing to meet the demands of the role.
Prepare References and Documentation: Ensure you have two satisfactory references ready, along with a current DBS disclosure and proof of a valid driving license. Mention these documents in your application to demonstrate your preparedness.
How to prepare for a job interview at Barker Ross Group Careers
✨Show Your Caring Nature
During the interview, emphasize your positive and caring outlook. Share specific examples from your past experiences where you provided support or assistance to others, showcasing your empathy and dedication.
✨Highlight Communication Skills
Since excellent written and communication skills are essential for this role, prepare to discuss how you've effectively communicated in previous jobs. Consider sharing instances where clear communication made a difference in a challenging situation.
✨Demonstrate Flexibility with Shifts
Be ready to discuss your availability and willingness to work various shifts, including evenings, weekends, and bank holidays. Showing that you are adaptable and can commit to the required schedule will make a strong impression.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about situations where you had to respond quickly to emergencies or assist someone in need, and be prepared to explain your thought process and actions.
