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- Tasks: Manage commercial claims and provide proactive support to clients.
- Company: Dynamic insurance broker with a client-first, no-ego culture.
- Benefits: Competitive salary, supportive team environment, and career growth opportunities.
- Why this job: Join a high-performing team and make a real impact in the insurance industry.
- Qualifications: 3+ years of commercial claims handling experience and strong communication skills.
- Other info: Office-based role with a focus on collaboration and client satisfaction.
The predicted salary is between 38000 - 50000 £ per year.
Location: Dartford area, Kent
Salary: £38,000 - £50,000
Working pattern: Office-based, Monday–Friday, 9am–5pm
Barker Munro Recruitment is delighted to be working with a dynamic and growing commercial insurance broker in Dartford who is seeking an experienced Commercial Claims Handler to join their high-performing team. This is an excellent opportunity to join a business with a client‑first, fast‑moving, no‑ego culture, where ownership is encouraged and your contribution truly matters.
You’ll be at the heart of the broker’s claims service, delivering confident, proactive support to commercial clients ranging from £5,000 to £300,000 GWP. Their client base spans motor/fleet, liability and material damage – including both standard and complex placements. This is a role for someone who loves getting stuck in, communicates clearly, and enjoys driving claims to resolution through strong insurer, adjuster and third‑party engagement.
Responsibilities- Manage a portfolio of commercial claims across motor/fleet, liability and material damage, plus other related classes.
- Handle first notification of loss: sense‑check cover, manage expectations, gather evidence and progress quickly.
- Liaise effectively with insurers, loss adjusters, solicitors, engineers and third parties.
- Keep clients updated with clear, regular communication and maintain exemplary file documentation.
- Escalate disputes early and support complaint avoidance.
- Minimum 3 years’ commercial claims handling experience.
- Strong communication skills – calm, reassuring, proactive, client‑focused.
- A driven approach to progressing claims with insurers and experts.
- Excellent documentation and file management discipline.
If you have Commercial Claims handling experience, seeking a step up in your career and are happy to work in an office every day at the moment, please send your CV to Barker Munro Recruitment by using the relevant links.
Claims handler - commercial in Dartford employer: Barker Munro Recruitment Ltd
Contact Detail:
Barker Munro Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims handler - commercial in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in commercial claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. Think about scenarios where you’ve successfully resolved disputes or managed complex claims – these stories will showcase your skills and experience.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Claims Handler position. We’re all about making connections and helping you find the right fit in the commercial insurance world!
We think you need these skills to ace Claims handler - commercial in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commercial claims handling experience and any relevant achievements to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about claims handling and how your proactive approach aligns with our client-first culture. Keep it concise but engaging, and don’t forget to mention your communication skills!
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear and professional language, and consider including examples of how you've effectively communicated with clients or resolved disputes in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Barker Munro Recruitment Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of commercial claims, especially in motor/fleet, liability, and material damage. Be ready to discuss specific cases you've handled and how you resolved them, as this will show your experience and confidence in the role.
✨Communicate Clearly and Confidently
Since strong communication is key for this position, practice articulating your thoughts clearly. Use examples from your past experiences where you effectively liaised with insurers, adjusters, or clients. This will demonstrate your proactive approach and client-focused mindset.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've managed disputes or escalated issues in the past. Highlight your ability to drive claims to resolution and how you maintain calm under pressure. This will resonate well with the company's fast-moving culture.
✨Exemplary Documentation Matters
Be ready to talk about your file management practices. Share how you keep documentation organised and up-to-date, as this is crucial for maintaining clear communication with clients and stakeholders. It shows that you take ownership of your work.
