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For Companies At a Glance
- Tasks: Provide outstanding customer service and support clients with their insurance needs.
- Company: Join a well-respected insurance broker known for exceptional customer service.
- Benefits: Gain support for your CII studies and enjoy a dynamic work environment.
- Why this job: Perfect for those looking to kickstart their career in customer service with growth opportunities.
- Qualifications: No insurance experience needed; just bring your ambition and friendly attitude!
- Other info: Ideal for high school and college students eager to learn and grow.
The predicted salary is between 28800 - 42000 £ per year.
Customer Service Advisor Barker Munro recruitment have a new role as a Customer Service Advisor working for a long established insurance broker with an exceptional reputation for customer service within their specialist field. This role offers a great opportunity to further your insurance career and will support you in your CII studies. We are looking for an ambitious individual who is capable of providing outstanding customer service to new and existing clients. This opportunity will suit someone who ideally already has a track record of delivering customer service but equally we are open to applications from individuals who are seeking an opportunity to get your ‘foot in the door’ for a career within the customer service world. The role of Insurance Advisor is a multi-faceted role, which requires the ability to multi task and understand the need to create and maintain long term relationships with customers. As a self-motivated friendly individual, there will be an expectation to show initiative, be organised and be driven to provide fantastic service, expert advice to clients and support the Agents in handling existing insurance accounts. You will work at the heart of their expanding local insurance business, proactively identifying new cross-selling opportunities for General Insurance, Financial Services and Risk Management Services. Insurance knowledge isn’t essential. We’re keen to source the right fit of person who can then learn the i…
Customer Service Advisor employer: Barker Munro Recruitment Ltd
Contact Detail:
Barker Munro Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Show your passion for customer service! During any interactions, whether it's a phone call or an informal chat, express your enthusiasm for helping others and your commitment to providing excellent service.
✨Tip Number 2
Research the company and its values. Understanding their approach to customer service and their reputation in the insurance industry will help you align your answers with what they are looking for in a candidate.
✨Tip Number 3
Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Even if you don't have direct experience in insurance, showcasing your problem-solving skills can set you apart.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Advisor position. Understand the key responsibilities and the skills required, such as multitasking and relationship building.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, even if it's from different industries. Emphasize any skills that align with the role, such as communication, organization, and initiative.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to learn about the insurance industry. Mention specific examples of how you've provided excellent service in the past.
Highlight Your Ambition: In your application, express your ambition and willingness to grow within the company. Mention your interest in pursuing CII studies and how this role aligns with your career goals.
How to prepare for a job interview at Barker Munro Recruitment Ltd
✨Show Your Customer Service Skills
Be prepared to share specific examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations and maintained positive relationships with clients.
✨Demonstrate Your Initiative
Since the role requires self-motivation, think of instances where you took the initiative to solve a problem or improve a process. This will show that you are proactive and ready to contribute positively to the team.
✨Understand the Company’s Values
Research the insurance broker's reputation and values before the interview. Being able to discuss how your personal values align with theirs can set you apart as a candidate who is genuinely interested in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your enthusiasm for the position and helps you assess if the company is the right fit for you.
