Customer Advisor – Insurance
Are you a confident communicator who thrives in a professional office or call handling environment? Looking to build a long term career with a respected name in the insurance market? This is your chance to join a leading brand that invests heavily in its people, its culture, and your future.
The Opportunity
As a Customer Advisor, you’ll be the first point of contact for brokers - providing clear, friendly and knowledgeable support across a range of insurance products. You don’t need prior insurance experience; full training will be provided. What matters is your ability to deliver exceptional service, stay organised, and communicate with confidence.
This is a fantastic role for someone who enjoys problem solving, building rapport, and working in a fast paced but supportive team environment.
What You’ll Be Doing
• Handling inbound and outbound customer enquiries by phone and email
• Providing accurate information on insurance products, policies and processes
• Supporting brokers with renewals, amendments and general queries
• Updating internal systems with clear and accurate notes
• Working collaboratively with colleagues to deliver a seamless customer experience
• Ensuring all interactions meet regulatory and compliance standards (full training given)
What We’re Looking For
• Experience in an office based customer service or call handling role
• Strong communication skills and a natural ability to build rapport over the phone
• Confidence using computer systems and managing multiple tasks
• Any experience in Insurance or regulated financial sectors would be a distinct advantage
• A positive, solutions focused approach
• Willingness to learn and develop new skills within insurance
• Reliability, professionalism and a genuine desire to help customers
What’s In It for You
• Comprehensive training programme covering insurance fundamentals
• Clear progression pathways within a major insurance brand
• Competitive salary and benefits package
• Supportive team culture with ongoing coaching
• Hybrid working options once fully trained
Apply now for immediate consideration. Positions to start in April 2026
Customer Advisor - Insurance in Haslemere employer: Barker Munro Recruitment Ltd Careers
This innovative insurance company in Kent is an excellent employer, offering a dynamic work culture that prioritises employee development and operational excellence. With a strong focus on team engagement and continuous improvement, employees are empowered to achieve their full potential while contributing to meaningful customer outcomes and business growth. The company provides ample opportunities for professional growth, making it an ideal place for motivated leaders looking to make a significant impact in the commercial insurance sector.
Contact Details:
Barker Munro Recruitment Ltd Careers Recruitment Team
