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For Companies At a Glance
- Tasks: Prepare delicious coffee and fresh food while providing top-notch customer service.
- Company: Join Baristocats, a warm and community-focused cafe in Swindon.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment.
- Other info: Flexible hours and opportunities to contribute ideas for community events.
- Why this job: Be part of a team that genuinely cares about its customers and the local community.
- Qualifications: Previous hospitality and barista experience, with a passion for customer service.
The predicted salary is between 12 - 13 £ per hour.
About Us
Baristocats is a warm, independent cafe in the heart of Swindon. We are community focused and proud to serve great coffee and freshly prepared food in a welcoming, inclusive environment. Our customers range from local workers and families to people who rely on us as a safe, friendly space during difficult times in their lives. We take that responsibility seriously.
The Role
We are looking for an experienced Cafe All Rounder to join us as we take the cafe forward. This is a hands-on role covering coffee, food preparation, customer service, stock management and contributing ideas to help the business grow. You will be trusted to take ownership of your shift and may occasionally work solo, so maturity and confidence are essential. This is not just a job behind the counter. We want someone who cares about building community, improving the shop and helping us make Baristocats even better.
Key Responsibilities
- Preparing and serving high quality coffees and hot drinks
- Making fresh food to order, including sandwiches, paninis and jacket potatoes
- Maintaining high standards of food hygiene and cleanliness
- Managing stock levels and communicating when orders are required
- Opening and closing the cafe when required
- Providing warm, patient and professional customer service at all times
- Supporting and helping organise community events hosted in the cafe
- Suggesting ideas to improve the cafe, increase sales and strengthen our community presence
- Assisting with simple marketing content such as photos, short videos or social media ideas
- Being flexible with working hours, including weekends and occasional events
About You
- You have previous hospitality experience
- You have barista experience and can work confidently on a machine
- You have experience preparing fresh food in a cafe, deli or similar environment
- You are calm, patient and emotionally intelligent
- You understand that some members of our community may be facing personal challenges and you treat everyone with dignity and respect
- You are reliable, mature and capable of working independently
- You take pride in keeping your workspace clean and organised
- You enjoy being proactive and bringing new ideas to the table
- You are flexible with your availability and willing to support events and community initiatives
This role would suit someone who enjoys variety, thrives in a small team environment and wants to help shape a cafe that genuinely cares about its customers and its local community.
Job Types: Full-time, Part-time, Permanent
Pay: £12.71-£13.00 per hour
Expected hours: 12 – 40 per week
Benefits:
- Bereavement leave
- Employee discount
- Store discount
Application question(s):
- This role requires 7 days a week flexibility, if you cannot work every day of the week (at any time), then please don't apply. Please confirm you can work to the cafe's hours
- Are you located near the cafe, or can you commute to the shop easily?
- What are the minimum and maximum hours you are looking for?
Experience:
- Barista: 1 year (preferred)
- Customer service: 1 year (preferred)
- Catering: 1 year (preferred)
Work Location: In person
Cafe all rounder/Barista employer: Baristocats
Contact Detail:
Baristocats Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe all rounder/Barista
✨Tip Number 1
Get to know the cafe! Before your interview, pop in for a coffee and chat with the staff. This shows you’re genuinely interested in Baristocats and helps you understand the vibe of the place.
✨Tip Number 2
Show off your barista skills! If you’ve got experience, bring it up during your chat. Maybe even suggest a drink idea or two that could fit the menu – it’ll show you’re proactive and ready to contribute.
✨Tip Number 3
Be ready to talk about community! Since Baristocats values its local presence, think of ways you can help strengthen that connection. Share any past experiences where you’ve engaged with customers or organised events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cafe all rounder/Barista
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us know why you care about building community. Share any experiences you've had that show your commitment to creating a welcoming space for everyone.
Highlight Relevant Experience: Make sure to mention your previous hospitality and barista experience. We want to see how your skills align with what we do at Baristocats, so don’t hold back on the details!
Be Yourself: We’re looking for someone who’s calm, patient, and emotionally intelligent. Use your application to showcase your personality and how you connect with others, especially in challenging situations.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the role!
How to prepare for a job interview at Baristocats
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and that you’re not just there for a job, but to contribute to Baristocats' mission.
✨Showcase Your Community Spirit
Baristocats values community involvement, so think of examples where you've contributed to a team or community project. Share how you can help organise events or suggest ideas to strengthen their presence in Swindon. This will demonstrate that you align with their values.
✨Prepare for Customer Scenarios
Expect questions about handling difficult customer situations. Prepare some scenarios where you’ve provided excellent customer service or resolved conflicts. Highlight your calmness and emotional intelligence, which are key traits for this role.
✨Flexibility is Key
Since the role requires flexibility, be honest about your availability during the interview. If you can work weekends or support events, make sure to mention it. This shows that you’re committed and ready to step up when needed, which is crucial for a cafe all rounder.