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- Tasks: Coordinate investor relations processes and enhance client experiences in a dynamic financial environment.
- Company: Join Barings, a leading global financial services firm with a strong commitment to associates.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities in a supportive environment.
- Why this job: Make a real impact in investor relations while collaborating with global teams.
- Qualifications: 5+ years in asset management or related fields, with strong interpersonal skills.
The predicted salary is between 70000 - 90000 £ per year.
At Barings, we are as invested in our associates as we are in our clients. We recognise those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.
Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe, and Asia Pacific.
Barings is seeking an Associate Director for its Charlotte based Global Investor Relations Team. This individual will fill a vital role on the U.S. based team and work closely with their counterparts in London and Hong Kong. Role expectations are to complete all day-to-day Investor Relations processes, liaising directly with clients and internal teams and help identify enhancements to the Client experience. This position will sit in Charlotte.
Primary Responsibilities- Coordinating with multiple Transfer Agents, including attending regular service review calls, assisting with escalated issues/incidents, monitoring their adherence to SLAs & KPIs and annual Due Diligence reviews & visits.
- Complete dealing, settlement, registration, and NIGO queries from our TA partners, performing duties in accordance with market practices and in a timely manner.
- Responsible for the processing of Capital activities (subscription, redemption, transfer, switches) and non-financial activities (new investor creation, static data maintenance, statement & contract note distribution, audit confirms, responding to investor/client queries & multiple time bound projects).
- Interact with TAs to assist with resolution of AML Customer Due Diligence (CDD) issues and Annual Refreshes.
- Fulfill requests from Distributors, Fund Platforms or Data Vendors for the completion of fund data templates accurately and within required timescales.
- Build professional, positive and collaborative working relationships with colleagues in other departments, e.g. Portfolio Management, Compliance, Legal, Operations, Client Onboarding, etc.
- Assist with new client onboarding across the Retail/Wealth channel, coordinating activities with business line partners and service teams to provide a smooth and seamless Client experience.
- 5+ years of asset management, transfer agency, broker, or advisory firm experience preferred.
- Experience across the Wealth/Retail channel; effectively working with RIA’s, wealth managers & custodians preferred.
- Experience with alternative platforms such as iCapital, Subscribe+ and CAIS is a plus.
- A client first mentality and strong interpersonal skills; our firm and team culture are paramount.
- Ability to work under pressure, to multi-task and handle multiple queries from clients, transfer agents and colleagues.
- Proficient in Microsoft Office Suite.
Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.
Associate Director, Investor Relations in London employer: Barings
Contact Detail:
Barings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director, Investor Relations in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Barings on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Barings' recent projects and values. Show us that you’re not just interested in the role but also in how you can contribute to our mission and client experience.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the Associate Director role. We want to see your passion for investor relations and how you can enhance our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Barings family.
We think you need these skills to ace Associate Director, Investor Relations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Director role. Highlight your experience in asset management and client relations, and don’t forget to showcase your communication skills and ability to collaborate with teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about investor relations and how your background aligns with Barings' values. Keep it concise but impactful!
Showcase Relevant Experience: When filling out your application, be specific about your past roles and responsibilities. Mention any experience with transfer agents or alternative platforms, as this will set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Barings team!
How to prepare for a job interview at Barings
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Barings and its role in the financial services industry. Familiarise yourself with their investment strategies, client base, and recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Experience
Highlight your relevant experience in asset management or transfer agency roles. Be ready to discuss specific examples of how you've handled client queries, managed multiple projects, or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Spirit
Barings values collaboration, so be prepared to discuss how you've worked with different teams in the past. Share examples of how you've built positive relationships with colleagues from various departments, and emphasise your ability to work under pressure while maintaining a client-first mentality.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face in investor relations, or how success is measured in this role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.