At a Glance
- Tasks: Manage investor relations and enhance client experiences in a dynamic financial environment.
- Company: Join Barings, a leading global financial services firm with a strong team culture.
- Benefits: Competitive salary, professional growth opportunities, and a collaborative work atmosphere.
- Other info: Diverse and inclusive workplace welcoming all applicants.
- Why this job: Make a real impact in client relations while working with a global team.
- Qualifications: 5+ years in asset management or related fields, with strong interpersonal skills.
The predicted salary is between 60000 - 80000 € per year.
At Barings, we are as invested in our associates as we are in our clients. We recognise those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.
Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe, and Asia Pacific.
Job Summary
Barings is seeking an Associate Director for its Charlotte based Global Investor Relations Team. This individual will fill a vital role on the U.S. based team and work closely with their counterparts in London and Hong Kong. Role expectations are to complete all day-to-day Investor Relations processes, liaising directly with clients and internal teams and help identify enhancements to the Client experience. This position will sit in Charlotte.
Primary Responsibilities
- Coordinating with multiple Transfer Agents, including attending regular service review calls, assisting with escalated issues/incidents, monitoring their adherence to SLAs & KPIs and annual Due Diligence reviews & visits.
- Complete dealing, settlement, registration, and NIGO queries from our TA partners, performing duties in accordance with market practices and in a timely manner.
- Responsible for the processing of Capital activities (subscription, redemption, transfer, switches) and non-financial activities (new investor creation, static data maintenance, statement & contract note distribution, audit confirms, responding to investor/client queries & multiple time bound projects).
- Interact with TAs to assist with resolution of AML Customer Due Diligence (CDD) issues and Annual Refreshes.
- Fulfil requests from Distributors, Fund Platforms or Data Vendors for the completion of fund data templates accurately and within required timescales.
- Build professional, positive and collaborative working relationships with colleagues in other departments, e.g. Portfolio Management, Compliance, Legal, Operations, Client Onboarding, etc.
- Assist with new client onboarding across the Retail/Wealth channel, coordinating activities with business line partners and service teams to provide a smooth and seamless Client experience.
Qualifications
- 5+ years of asset management, transfer agency, broker, or advisory firm experience preferred.
- Experience across the Wealth/Retail channel; effectively working with RIA’s, wealth managers & custodians preferred.
- Experience with alternative platforms such as iCapital, Subscribe+ and CAIS is a plus.
- A client first mentality and strong interpersonal skills; our firm and team culture are paramount.
- Ability to work under pressure, to multi-task and handle multiple queries from clients, transfer agents and colleagues.
- Proficient in Microsoft Office Suite.
Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.
Investor Relations Associate – Transfer Agency and Distributor Oversight employer: Barings LLC
At Barings, we pride ourselves on fostering a supportive and inclusive work environment where our associates are valued as much as our clients. Located in the vibrant city of London, we offer competitive benefits, a collaborative culture, and ample opportunities for professional growth, ensuring that every team member can thrive and contribute to our mission of delivering exceptional client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Investor Relations Associate – Transfer Agency and Distributor Oversight
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those in investor relations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their client-first mentality and be ready to discuss how your experience aligns with their values. We want you to shine!
✨Tip Number 3
Practice your pitch! You never know when you'll meet someone who could help you land that dream job. Keep it concise and highlight your skills in asset management and client relations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Investor Relations Associate – Transfer Agency and Distributor Oversight
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Investor Relations Associate role. Highlight relevant experience in asset management and client relations, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with Barings' values. Keep it concise but impactful.
Showcase Your Team Spirit:Barings values collaboration, so be sure to mention any experiences where you’ve worked effectively in a team. Share examples that demonstrate your ability to build positive relationships with colleagues and clients.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you into the process!
How to prepare for a job interview at Barings LLC
✨Know Your Stuff
Make sure you understand the ins and outs of investor relations, especially in the context of transfer agency and distributor oversight. Brush up on key terms, processes, and any recent trends in asset management that might come up during your chat.
✨Showcase Your Experience
Be ready to discuss your previous roles in asset management or related fields. Highlight specific examples where you've successfully managed client relationships or resolved complex issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Ask Smart Questions
Prepare thoughtful questions about Barings' approach to client experience and how they measure success in investor relations. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be prepared to discuss how you've worked effectively with cross-functional teams in the past. Share examples that highlight your communication skills and ability to build positive working relationships.
