Senior Consultant, AI-Enabled Operations in London

Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation.

Our Enterprise Value Creation practice in London is growing, and we are looking for a Senior Consultant to join the team. The EVC team helps clients achieve sustainable P&L improvement, addressing short-term financial priorities while building long-term value for shareholders. We bring a private equity mindset to enterprises, combining deep data and analysis with market knowledge, and we work side by side with clients so that value is realised and sustained.

Our AI-Enabled Operations team helps organisations reimagine how their operations work and create measurable value through AI, automation and operational improvement. You will work with clients across our industry sectors: Financial Services, Products & Services, Energy & Resources, Pharmaceuticals & Life Sciences, and Government.

What you will be doing:

• Run operational, AI and automation diagnostics across functions and end-to-end processes, using data to baseline cost, effort and productivity and to quantify opportunities.
• Identify how each opportunity is best addressed – process redesign, better data, AI, automation or a combination – and build the business case.
• Redesign end-to-end processes to remove unnecessary work before applying technology, and design the human oversight, controls and governance that AI-enabled operations need.
• Translate business needs into clear requirements for technical delivery teams, and test whether proposed solutions are fit for purpose.
• Support implementation and adoption alongside systems integrators, vendors and the people who do the work, and track benefits through to realisation.
• Help clients build their own capability through knowledge transfer, so that improvements last.
• Work closely with colleagues across Baringa to bring the right expertise to each client.
• Support the development of more junior colleagues and contribute to growing the UK EVC team.

Your skills and experience:

• Typically 3 to 6 years of relevant experience.
• Experience in operational excellence, operational transformation, end-to-end process improvement or AI and automation-enabled operations.
• Experience in a top-tier management or technology consultancy.
• Strong analytical and commercial skills, including building cost and productivity baselines and business cases from imperfect data.
• Ability to break down complex problems, identify the key messages and communicate them clearly, in writing and in person.
• An understanding of AI and automation sufficient to assess opportunities and test proposed solutions.
• A collaborative approach and comfort working with clients and colleagues at all levels.
• Ability to travel for up to 50% of the time, and to travel and work within the EU/UK.

Nice to have:

• Experience applying generative or agentic AI in an operational setting beyond proof of concept.
• Familiarity with process intelligence, automation and AI platforms such as Celonis, ARIS, Signavio, Appian, Pega, ServiceNow, Power Platform, Azure AI or Copilot.
• Knowledge of BPMN, APQC, Lean, Six Sigma or similar process improvement methods.

We know that strong candidates do not always meet every requirement. If this role interests you and you meet many of the criteria, we encourage you to apply. We are happy to discuss flexible working arrangements.

What a career at Baringa will give you:

• Generous Annual Leave Policy: 5 weeks of annual leave, fully available at the start of each year, plus an additional 2 weeks of paid leave after 5 years continuous service.
• Flexible Working: Hybrid working policy and flexibility around taking unpaid leave.
• Corporate Responsibility Days: 3 days per year to help social and environmental causes.
• Wellbeing Fund: Annual People Fund to support and manage wellbeing through an activity of choice.
• Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme.

Diversity and Inclusion: We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture.

Join us: All applications received will be reviewed by a member of our Talent Acquisition team. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed.