Learning and Development Operations Advisor in London

About Baringa

Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation.

Our Learning and Development team are looking for an experienced L&D Advisor to join the team. This is a brilliant opportunity to join a high-performing L&D team at the heart of how Baringa grows its people and delivers impact. As part of L&D Operations, you’ll play a critical role in enabling high-quality learning delivery at scale. You’ll ensure our learning offer runs smoothly, support excellent learner experiences, and take ownership of key operational processes and programme delivery. This role is ideal for someone with strong operational foundations who thrives in a fast-paced environment, enjoys working across multiple priorities, and is ready to step into greater ownership, responsibility and impact.

What you will be doing

• Act as a trusted L&D point of contact, managing the inbox, triaging queries and ensuring consistent, high-quality support across learners, facilitators and stakeholders.
• Own end-to-end coordination of the learning curriculum, ensuring sessions are seamlessly scheduled, communicated and delivered to a high standard.
• Produce and interpret reporting and insights (e.g. attendance, utilisation, risks), using data to spot trends, inform decisions and drive improvements.
• Establish clear tracking and governance across learning activity, leveraging data and tools to proactively manage risks and optimise delivery.
• Lead learning logistics end-to-end, creating efficient, scalable approaches to delivering sessions across venues, materials and communications.
• Provide in-session support, partnering with facilitators to deliver a high-quality learner experience.
• Own operational delivery across core programmes and workstreams, collaborating closely with Learning Specialists and stakeholders to ensure alignment and quality.
• Take ownership of day-to-day operations, identifying risks early and solving problems to maintain smooth delivery.
• Drive continuous improvement across processes, tools and ways of working, embedding automation, AI and best practice to increase efficiency and scalability.
• Partner closely with Learning Technology to explore and implement new capabilities, improving systems, automation and overall user experience.
• Support and coach team members, sharing knowledge, building capability and contributing to a high-performing team culture.

Your skills and experience

• Strong organisational and planning skills, managing multiple priorities and delivering to deadlines with minimal supervision.
• High attention to detail, with clear accountability for data, reporting accuracy and delivery quality.
• Confident verbal and written communicator, engaging stakeholders effectively and representing L&D with credibility.
• Proactive and solutions-focused, identifying issues early and taking ownership to resolve them.
• Confident across Microsoft Office (Outlook, Excel, PowerPoint, Word) and LMS platforms (e.g. Docebo).
• Experience owning and improving operational processes, programmes and delivery.
• Thrives in fast-paced environments, adapting quickly to changing priorities.
• Digital and AI mindset, actively using new technologies to streamline processes, automate tasks and improve ways of working.

What a career at Baringa will give you

• Putting People First: Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits.
• Generous Annual Leave Policy: We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.
• Flexible Working: We have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.
• Corporate Responsibility Days: All our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.
• Wellbeing Fund: We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.
• Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success.

Diversity and Inclusion: We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.

An award-winning workplace: You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all.

Using business as a force for good: We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act.

We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts.

Join us: All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed.