Learning and Development Operations Advisor

About Baringa

Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise and advanced technology, the firm helps clients deliver with greater confidence. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.

Our Learning and Development team are looking for an experienced L&D Advisor to join the team. This is a brilliant opportunity to join a high‑performing L&D team at the heart of how Baringa grows its people and delivers impact.

As part of L&D Operations, you’ll play a critical role in enabling high‑quality learning delivery at scale. You’ll ensure our learning offer runs smoothly, support excellent learner experiences, and take ownership of key operational processes and programme delivery.

• Act as a trusted L&D point of contact, managing the inbox, triaging queries and ensuring consistent, high‑quality support across learners, facilitators and stakeholders
• Own end‑to‑end coordination of the learning curriculum, ensuring sessions are seamlessly scheduled, communicated and delivered to a high standard
• Produce and interpret reporting and insights (e.g. attendance, utilisation, risks), using data to spot trends, inform decisions and drive improvements
• Establish clear tracking and governance across learning activity, leveraging data and tools to proactively manage risks and optimise delivery
• Lead learning logistics end‑to‑end, creating efficient, scalable approaches to delivering sessions across venues, materials and communications
• Provide in‑session support, partnering with facilitators to deliver a high‑quality learner experience
• Own operational delivery across core programmes and workstreams, collaborating closely with Learning Specialists and stakeholders to ensure alignment and quality
• Take ownership of day‑to‑day operations, identifying risks early and solving problems to maintain smooth delivery
• Drive continuous improvement across processes, tools and ways of working, embedding automation, AI and best practice to increase efficiency and scalability
• Partner closely with Learning Technology to explore and implement new capabilities, improving systems, automation and overall user experience
• Support and coach team members, sharing knowledge, building capability and contributing to a high‑performing team culture

• Strong organisational and planning skills, managing multiple priorities and delivering to deadlines with minimal supervision
• High attention to detail, with clear accountability for data, reporting accuracy and delivery quality
• Confident verbal and written communicator, engaging stakeholders effectively and representing L&D with credibility
• Proactive and solutions‑focused, identifying issues early and taking ownership to resolve them
• Confident across Microsoft Office (Outlook, Excel, PowerPoint, Word) and LMS platforms (e.g. Docebo)
• Experience owning and improving operational processes, programmes and delivery
• Thrives in fast‑paced environments, adapting quickly to changing priorities
• Digital and AI mindset, actively using new technologies to streamline processes, automate tasks and improve ways of working

Benefits

• Generous Annual Leave Policy: Employees receive 5 weeks of annual leave, fully available at the start of each year. After 5 years continuous service, a 5‑Year Recharge benefit provides an additional 2 weeks of paid leave.
• Flexible Working: Hybrid working policy and additional flexibility around taking unpaid leave.
• Corporate Responsibility Days: All employees receive 3 days each year to support social and environmental causes.
• Wellbeing Fund: Annual People Fund to support wellbeing activities of choice.
• Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme.

All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.