Senior Customer Experience Transformation Manager

Senior Customer Experience Transformation Manager

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Baringa Partners LLP

At a Glance

  • Tasks: Shape customer experience and service transformations with innovative strategies and AI initiatives.
  • Company: Baringa Partners LLP, a collaborative and growth-focused consultancy in London.
  • Benefits: Join a dynamic team with opportunities for professional growth and impactful projects.
  • Other info: Collaborative environment that values innovative thinking and practical delivery.
  • Why this job: Make a real difference in customer experience while working with senior stakeholders.
  • Qualifications: Experience in customer strategy, service design, and transformation management.

The predicted salary is between 60000 - 80000 Β£ per year.

Baringa Partners LLP is seeking experienced Consultants to Managers in London to shape customer experience and service transformations.

You will work across customer strategy, service design, operations and AI-enabled initiatives, contributing to measurable improvements for clients and guiding transformation roadmaps with senior stakeholders.

You will join a collaborative, growth-focused team that values practical delivery, innovative thinking and cross-disciplinary collaboration.

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Senior Customer Experience Transformation Manager employer: Baringa Partners LLP

Baringa is an exceptional employer that prioritises the wellbeing of its employees, offering a generous annual leave policy, flexible working arrangements, and a strong commitment to corporate responsibility. With a culture that values diversity and inclusion, Baringa fosters an environment where employees can thrive and grow, supported by opportunities for professional development and participation in a profit share scheme. Located in a dynamic consulting landscape, this role as a Senior Consultant in Data Engineering allows you to work on impactful projects while collaborating with kind and curious experts who are dedicated to client success.

Baringa Partners LLP

Contact Details:

Baringa Partners LLP Recruitment Team

We think you need these skills to ace Senior Customer Experience Transformation Manager

Customer Experience Strategy
Service Design
Operations Management
AI-Enabled Initiatives
Stakeholder Engagement
Transformation Roadmaps
Collaborative Teamwork