Senior Manager, Operating Model & Organisation Design in London

Our Organisational, Effectiveness & Agility practice are looking for an experienced Senior Manager to join the team. We are experts who put people first to transform organisations through future‑ready operating models, agile ways of working, and enterprise transformation. We help our clients build more adaptive, effective, and sustainable organisations by shaping how people, processes, and emerging technologies come together. This expertise spans multiple industries, reflecting our current cross‑industry approach. However, we are now prioritising deep industry specialisation, particularly in Financial Services and Consumer Products & Retail.

What you will be doing

• Leading the definition and implementation of target operating models, organisational structures and governance frameworks that align to strategic priorities and enable agility across complex organisations.
• Shaping and leading large‑scale redesign of operating models to improve efficiency, reduce costs and unlock long‑term value through streamlining processes and resource allocation.
• Leading complex organisational transitions, such as mergers, acquisitions or new business units, by designing and embedding capabilities that enable smooth integration and operational effectiveness.
• Setting direction for how organisations evolve processes, decision‑making, and funding models to foster collaboration, innovation and responsiveness at scale.
• Designing future‑fit organisations that can embed and scale AI with the right structures, accountabilities, and cultural foundations.
• Overseeing the application of analytics and diagnostic tools (e.g., OrgVue) to assess spans, layers, costs, and workforce performance, translating insights into strategic recommendations and executive decisions.
• Building trusted relationships with senior stakeholders, shaping and selling transformation programmes, and contributing to the growth of our operating model and transformation offering.
• Leading and developing high‑performing teams, coaching others to build capability and contributing to the growth of our practice.

Some examples of the work you’ll do

• Leading the design of future‑ready operating models that align with strategic priorities, balancing efficiency, agility, and innovation.
• Acting as a trusted advisor to senior leaders on structural choices, clarifying trade‑offs between centralisation, decentralisation, and hybrid models to enable effective decision‑making.
• Leading end‑to‑end operating model transformations, including governance design and implementation at scale.
• Overseeing organisational transitions, ensuring structures and ways of working enable continuity, growth and long‑term success.
• Leading cost and productivity optimisation programmes through redesign of processes, spans and layers and resource allocation without compromising agility.
• Advising clients on how to sustainably reduce cost or headcount while unlocking creativity and strategic focus.
• Embedding lasting capability by designing change approaches that stick, with a focus on leadership alignment, behavioural change, and practical tooling.
• Building senior client relationships, identifying opportunities and shaping new work aligned to client priorities.

Your skills and experience

• Proven consulting experience in enterprise transformation, including operating model design and delivery.
• Deep expertise in organisational design and governance, with the ability to shape structures, processes, and decision‑making frameworks.
• Strong track record of advising senior stakeholders in large, complex organisations navigating disruption, emerging technology adoption and strategic change.
• Strong knowledge of transformation levers such as cost optimisation, capability building and integration to enable sustainable organisational change.
• Experience shaping and selling large‑scale transformation programmes, with a clear contribution to business development and growth.
• A clear perspective on how AI is transforming work from operating models and decision‑making to workforce structure and leadership roles.
• Familiarity with delivery tools (e.g., OrgVue, Jira, Planview) to support execution at pace.
• Familiarity with delivery methodologies (e.g., Agile at Scale, OKRs) to support approach and application.
• Strong leadership capability, with experience leading teams, developing others and building followership.
• Confidence coaching senior leaders through ambiguity, helping them adapt to new ways of working and organisational models.
• A hypothesis‑driven approach to problem solving – you ask the right questions, simplify the complex, and stay focused on impact.
• Ability to thrive in a fast‑paced, client‑facing role with shifting priorities and multiple workstreams.

What a career at Baringa will give you

• Generous Annual Leave Policy: 5 weeks of annual leave, fully available at the start of each year, plus a 5‑Year Recharge benefit providing an additional 2 weeks of paid leave after 5 years continuous service.
• Flexible Working: Hybrid working policy with additional flexibility around taking unpaid leave.
• Corporate Responsibility Days: 3 days per year to help social and environmental causes.
• Wellbeing Fund: Annual People Fund to support individuals’ wellbeing through an activity of their choice.
• Profit Share Scheme: Participation in the Baringa Group Profit Share Scheme for all employees.

Diversity and Inclusion

We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and our people.