IT Operations Lead: Major Incidents & Change, Hybrid/Flexible

IT Operations Lead: Major Incidents & Change, Hybrid/Flexible

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Baringa Partners LLP

At a Glance

  • Tasks: Lead responses to major IT incidents and manage the change lifecycle.
  • Company: Join Baringa Partners LLP, a forward-thinking tech company in Greater London.
  • Benefits: Enjoy hybrid working, generous annual leave, and corporate responsibility days.
  • Why this job: Make a real impact by driving IT operations and improving processes.
  • Qualifications: Strong leadership skills and proven ITIL experience required.

The predicted salary is between 60000 - 80000 £ per year.

Baringa Partners LLP is seeking an experienced IT Operations Lead to join their technology team in Greater London. This role involves leading responses to high-impact IT incidents, managing the change lifecycle, and driving comprehensive root cause analyses.

Ideal candidates will have strong leadership, coordination skills, and proven ITIL experience. The position offers a hybrid working policy and a generous annual leave policy, including corporate responsibility days.

IT Operations Lead: Major Incidents & Change, Hybrid/Flexible employer: Baringa Partners LLP

Baringa Partners LLP is an exceptional employer that values innovation and collaboration within its technology team in Greater London. With a strong commitment to employee growth, the company offers a hybrid working policy, generous annual leave, and corporate responsibility days, fostering a supportive work culture that empowers individuals to thrive in their roles. Join us to be part of a dynamic environment where your contributions make a meaningful impact.

Baringa Partners LLP

Contact Details:

Baringa Partners LLP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Operations Lead: Major Incidents & Change, Hybrid/Flexible

Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at Baringa Partners. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

Tip Number 2

Prepare for the interview by brushing up on your ITIL knowledge and incident management strategies. We recommend practising common interview questions related to major incidents and change management to show you’re the right fit.

Tip Number 3

Showcase your leadership skills! Think of examples from your past experiences where you successfully led a team through a crisis or managed a significant change. We want to see how you handle pressure and drive results.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace IT Operations Lead: Major Incidents & Change, Hybrid/Flexible

Leadership Skills
Coordination Skills
ITIL Experience
Incident Management
Change Management
Root Cause Analysis
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in IT operations and incident management. We want to see how your skills align with the role, so don’t be shy about showcasing your ITIL experience!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Operations Lead role. Share specific examples of how you've led teams through major incidents and managed change effectively.

Showcase Leadership Skills:Since this role requires strong leadership, make sure to highlight any relevant experiences where you’ve coordinated teams or driven initiatives. We love seeing candidates who can inspire and lead others!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Baringa Partners LLP

Know Your ITIL Inside Out

Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in managing incidents and changes. This will show that you’re not just familiar with the framework but can also implement it effectively.

Prepare for Scenario-Based Questions

Expect questions that ask you to describe how you would handle specific high-impact incidents. Think of examples from your previous experience where you successfully led a team through a major incident or change. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Showcase Your Leadership Skills

As an IT Operations Lead, your leadership skills are crucial. Be prepared to share examples of how you've coordinated teams during crises or managed change processes. Highlight your ability to motivate and guide others, as this will resonate well with the interviewers.

Understand Baringa's Culture and Values

Research Baringa Partners LLP and their company culture. Familiarise yourself with their values and how they approach corporate responsibility. This will help you align your answers with what they value in a candidate, making you a more attractive prospect.