At a Glance
- Tasks: Support and enhance our IT network and server infrastructure while solving problems.
- Company: Join a forward-thinking organisation with a dynamic IT team.
- Benefits: Competitive salary, professional development, and a fast-paced work environment.
- Other info: Opportunity for career growth and exposure to exciting IT projects.
- Why this job: Make a real impact while developing your skills in a tech-savvy role.
- Qualifications: 3-5 years in network support and strong hands-on technical experience.
The predicted salary is between 35000 - 45000 £ per year.
The Role
We’re looking for a proactive and experienced IT professional to join our dynamic IT team. This is a fantastic opportunity to play a key role in supporting and shaping a modern, forward-thinking organisation. Reporting to the Head of IT, you’ll be instrumental in maintaining and enhancing our network and server infrastructure, ensuring our systems run smoothly and efficiently. You’ll work across a wide range of technologies, gaining exposure to both day-to-day support and exciting project work. This role is ideal for someone who enjoys a fast-paced environment, thrives on solving problems, and takes pride in delivering excellent service. You’ll collaborate with colleagues across the business, making a real impact while continuously developing your own skills.
Site based: PO21 3PX
What You’ll Be Doing:
- Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems
- Acting as a key point of contact for IT support, helping users resolve issues quickly and effectively
- Monitoring systems proactively to prevent issues before they arise
- Contributing to the design and implementation of network solutions (LAN, WAN, and wireless)
- Supporting and delivering IT projects alongside day-to-day operations
- Managing and maintaining Active Directory and other core Microsoft services
- Identifying and driving improvements to systems, processes, and technologies
- Creating and maintaining clear, high-quality documentation and user guides
- Providing user training and guidance to improve overall IT adoption
- Taking part in an on-call rota to support critical incidents (approx. 1 week in 7)
What We’re Looking For:
- 3–5 years’ experience in a network or infrastructure support role
- Strong hands-on experience with servers, networking, and security technologies
- A proactive, solutions-focused mindset with a passion for continuous improvement
- Excellent communication skills, with the ability to explain technical concepts clearly
- A strong customer-focused approach and commitment to delivering high-quality service
- Ability to manage priorities and work effectively in a fast-paced environment
Technical Experience:
You’ll have solid experience in several of the following: Virtualisation technologies (ideally VMware), Microsoft Windows Server 2016.
IT Network Support employer: Barfoots of Botley
Join our innovative IT team in PO21 3PX, where we prioritise employee growth and a collaborative work culture. As an employer, we offer a dynamic environment that encourages continuous learning and development, alongside competitive benefits and the opportunity to work on exciting projects that make a real impact. We value proactive problem solvers who take pride in delivering excellent service, ensuring that you thrive in a fast-paced setting while enhancing your skills.
StudySmarter Expert Advice🤫
We think this is how you could land IT Network Support
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events to connect with other IT professionals. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source initiatives that showcase your expertise in network support. This not only boosts your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those interviews! Research common technical questions related to network support and practice your responses. We recommend using mock interviews with friends or mentors to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our dynamic team!
We think you need these skills to ace IT Network Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Network Support role. Highlight your experience with servers, networking, and security technologies, as well as any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our dynamic IT team. Be sure to mention your proactive mindset and commitment to delivering excellent service.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who thrive on solving problems, so share specific instances where you've made a real impact in your past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Barfoots of Botley
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of servers, networking, and security technologies. Be ready to discuss your hands-on experience with these systems, especially VMware and Microsoft Windows Server 2016. The more confident you are in your technical skills, the better you'll impress the interviewers.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about specific problems you've solved and how you approached them. This role is all about being proactive, so demonstrating your solutions-focused mindset will really resonate with the interviewers.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You’ll need to show that you can communicate effectively with both technical and non-technical colleagues. Consider doing a mock interview with a friend to refine your ability to convey information clearly and concisely.
✨Emphasise Your Customer Focus
Highlight your commitment to delivering high-quality service. Share instances where you've gone above and beyond to help users or improve IT adoption. This role requires a strong customer-focused approach, so make sure your passion for excellent service shines through during the interview.
