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For Companies At a Glance
- Tasks: Support and enhance IT infrastructure, ensuring smooth operations and resolving user issues.
- Company: Join a forward-thinking organisation with a dynamic IT team.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity to work on exciting projects and improve systems continuously.
- Why this job: Make a real impact while developing your skills in a fast-paced setting.
- Qualifications: 3-5 years in network or infrastructure support with strong technical skills.
The predicted salary is between 35000 - 45000 £ per year.
The Role
We’re looking for a proactive and experienced IT professional to join our dynamic IT team. This is a fantastic opportunity to play a key role in supporting and shaping a modern, forward-thinking organisation. Reporting to the Head of IT, you’ll be instrumental in maintaining and enhancing our network and server infrastructure, ensuring our systems run smoothly and efficiently. You’ll work across a wide range of technologies, gaining exposure to both day-to-day support and exciting project work. This role is ideal for someone who enjoys a fast-paced environment, thrives on solving problems, and takes pride in delivering excellent service. You’ll collaborate with colleagues across the business, making a real impact while continuously developing your own skills.
Site based: PO21 3PX
What You’ll Be Doing:
- Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems
- Acting as a key point of contact for IT support, helping users resolve issues quickly and effectively
- Monitoring systems proactively to prevent issues before they arise
- Contributing to the design and implementation of network solutions (LAN, WAN, and wireless)
- Supporting and delivering IT projects alongside day-to-day operations
- Managing and maintaining Active Directory and other core Microsoft services
- Identifying and driving improvements to systems, processes, and technologies
- Creating and maintaining clear, high-quality documentation and user guides
- Providing user training and guidance to improve overall IT adoption
- Taking part in an on‑call rota to support critical incidents (approx. 1 week in 7)
What We’re Looking For:
- 3–5 years’ experience in a network or infrastructure support role
- Strong hands‑on experience with servers, networking, and security technologies
- A proactive, solutions‑focused mindset with a passion for continuous improvement
- Excellent communication skills, with the ability to explain technical concepts clearly
- A strong customer‑focused approach and commitment to delivering high‑quality service
- Ability to manage priorities and work effectively in a fast‑paced environment
Technical Experience:
You’ll have solid experience in several of the following: Virtualisation technologies (ideally VMware), Microsoft Windows Server 2016.
IT Infrastructure Support employer: Barfoots of Botley
Contact Detail:
Barfoots of Botley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Support
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend meetups, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of hearing about job openings before they’re even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your hands-on experience with servers, networking, and security technologies, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to IT infrastructure support. Practice explaining complex concepts in simple terms, as communication is key in this role. We want to see how you can break down tech jargon for non-techies!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic IT team and contributing to our forward-thinking organisation.
We think you need these skills to ace IT Infrastructure Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on experience with servers, networking, and security technologies to show us you’re the right fit for our IT team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about IT infrastructure support. Share specific examples of how you've solved problems in previous roles and how you can contribute to our dynamic environment.
Showcase Your Communication Skills: Since excellent communication is key, make sure your application is clear and concise. Use straightforward language to explain your technical expertise, as we want to see how well you can convey complex ideas.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Barfoots of Botley
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of servers, networking, and security technologies. Be ready to discuss your hands-on experience with these systems, especially VMware and Microsoft Windows Server 2016. The more confident you are in your technical skills, the better you'll impress the interviewers.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about specific problems you've solved and the impact your solutions had on the team or organisation. This will demonstrate your proactive mindset and ability to thrive in a fast-paced environment.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. The interviewers will want to see that you can communicate effectively with both technical and non-technical colleagues. Being able to break down jargon will show your strong customer-focused approach.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life IT support scenarios. Prepare to discuss how you would handle critical incidents or user training situations. This will showcase your ability to manage priorities and deliver high-quality service under pressure.