At a Glance
- Tasks: Support and enhance our IT network and server infrastructure while solving problems.
- Company: Join a forward-thinking organisation with a dynamic IT team.
- Benefits: Enjoy a competitive salary, pension scheme, and development opportunities.
- Other info: Be part of a company committed to sustainability and employee well-being.
- Why this job: Make a real impact in a fast-paced environment while growing your skills.
- Qualifications: 3-5 years in network support with strong hands-on experience.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for a proactive and experienced IT professional to join our dynamic IT team. This is a fantastic opportunity to play a key role in supporting and shaping a modern, forward-thinking organisation.
Reporting to the Head of IT, you’ll be instrumental in maintaining and enhancing our network and server infrastructure, ensuring our systems run smoothly and efficiently. You’ll work across a wide range of technologies, gaining exposure to both day-to-day support and exciting project work. This role is ideal for someone who enjoys a fast-paced environment, thrives on solving problems, and takes pride in delivering excellent service. You’ll collaborate with colleagues across the business, making a real impact while continuously developing your own skills.
What You’ll Be Doing:
- Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems
- Acting as a key point of contact for IT support, helping users resolve issues quickly and effectively
- Monitoring systems proactively to prevent issues before they arise
- Contributing to the design and implementation of network solutions (LAN, WAN, and wireless)
- Supporting and delivering IT projects alongside day-to-day operations
- Managing and maintaining Active Directory and other core Microsoft services
- Identifying and driving improvements to systems, processes, and technologies
- Creating and maintaining clear, high-quality documentation and user guides
- Providing user training and guidance to improve overall IT adoption
- Taking part in an on-call rota to support critical incidents (approx. 1 week in 7)
What We’re Looking For:
- 3–5 years’ experience in a network or infrastructure support role
- Strong hands-on experience with servers, networking, and security technologies
- A proactive, solutions-focused mindset with a passion for continuous improvement
- Excellent communication skills, with the ability to explain technical concepts clearly
- A strong customer-focused approach and commitment to delivering high-quality service
- Ability to manage priorities and work effectively in a fast-paced environment
Technical Experience:
You’ll have solid experience in several of the following:
- Virtualisation technologies (ideally VMware)
- Microsoft Windows Server 2016 & above
- Active Directory and Group Policy
- Microsoft Exchange
- Cisco switching and VLANs
- Firewall technologies (preferably FortiGate)
- Network monitoring and printing solutions
- Structured cabling (including Cat5 termination)
Nice to Have (but not essential):
- Knowledge of ITIL practices
- Microsoft or Cisco certifications
- Experience with HP server hardware
- Microsoft Skype for Business or SharePoint
- Cisco wireless technologies
- Exposure to ERP or telephony systems
Why Work for Barfoots?
- Investors In People Silver Award status.
- Company pension scheme
- 24/7 Online GP access
- Life Assurance
- Employee Assistance Program
- Benefits Platform
- Development opportunities
- Discounted leisure membership
- Discounted vegetable box scheme
- Cycle to work scheme
- Free onsite parking
- Approved training centre for Highfield qualifications
- Committed to Sustainability
IT Network Support in London employer: Barfoots of Botley Ltd
Barfoots is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where innovation thrives. With a commitment to sustainability and a range of benefits including a company pension scheme, 24/7 online GP access, and development opportunities, employees can expect to enhance their skills while making a meaningful impact in a dynamic IT environment. Located in PO21 3PX, Barfoots provides a unique chance to be part of a forward-thinking organisation that values collaboration and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land IT Network Support in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream job!
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to ask any questions about the role.
✨Tip Number 3
Prepare for interviews by researching the company and its tech stack. Be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who’s genuinely interested in their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace IT Network Support in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Network Support role. Highlight your experience with servers, networking, and security technologies, as well as any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can contribute to our dynamic team. Be sure to mention your proactive mindset and commitment to delivering high-quality service.
Show Off Your Communication Skills:Since you'll be collaborating with colleagues across the business, it's important to demonstrate your excellent communication skills. In your application, give examples of how you've explained technical concepts clearly to non-technical users.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Barfoots of Botley Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around servers, networking, and security technologies. Be ready to discuss your hands-on experience with tools like VMware, Active Directory, and firewall technologies. This will show that you're not just familiar with the concepts but can also apply them in real-world scenarios.
✨Show Off Your Problem-Solving Skills
Since this role thrives on solving problems, prepare some examples of how you've tackled IT issues in the past. Think about times when you proactively prevented problems or improved systems. This will demonstrate your proactive mindset and commitment to continuous improvement.
✨Communicate Clearly
Excellent communication skills are key for this position. Practice explaining complex technical concepts in simple terms, as you'll need to help users resolve issues quickly. Consider role-playing with a friend to refine your ability to convey information clearly and effectively.
✨Prepare Questions About the Role
Come prepared with thoughtful questions about the team, projects, and company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Ask about their approach to IT projects or how they handle critical incidents to get a better understanding of their operations.
