At a Glance
- Tasks: Support and enhance our IT network and server infrastructure while solving problems.
- Company: Join a forward-thinking organisation with a dynamic IT team.
- Benefits: Enjoy a competitive salary, pension scheme, and development opportunities.
- Other info: Access to online GP, life assurance, and sustainability initiatives.
- Why this job: Make a real impact in a fast-paced environment while growing your skills.
- Qualifications: 3-5 years in network support with strong hands-on experience.
The predicted salary is between 30000 - 40000 € per year.
The Role
We’re looking for a proactive and experienced IT professional to join our dynamic IT team. This is a fantastic opportunity to play a key role in supporting and shaping a modern, forward-thinking organisation. Reporting to the Head of IT, you’ll be instrumental in maintaining and enhancing our network and server infrastructure, ensuring our systems run smoothly and efficiently. You’ll work across a wide range of technologies, gaining exposure to both day-to-day support and exciting project work. This role is ideal for someone who enjoys a fast-paced environment, thrives on solving problems, and takes pride in delivering excellent service. You’ll collaborate with colleagues across the business, making a real impact while continuously developing your own skills.
Site Based: PO21 3PX
No agencies please
What You’ll Be Doing:
- Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems
- Acting as a key point of contact for IT support, helping users resolve issues quickly and effectively
- Monitoring systems proactively to prevent issues before they arise
- Contributing to the design and implementation of network solutions (LAN, WAN, and wireless)
- Supporting and delivering IT projects alongside day-to-day operations
- Managing and maintaining Active Directory and other core Microsoft services
- Identifying and driving improvements to systems, processes, and technologies
- Creating and maintaining clear, high-quality documentation and user guides
- Providing user training and guidance to improve overall IT adoption
- Taking part in an on-call rota to support critical incidents (approx. 1 week in 7)
What We’re Looking For:
- 3–5 years’ experience in a network or infrastructure support role
- Strong hands-on experience with servers, networking, and security technologies
- A proactive, solutions-focused mindset with a passion for continuous improvement
- Excellent communication skills, with the ability to explain technical concepts clearly
- A strong customer-focused approach and commitment to delivering high-quality service
- Ability to manage priorities and work effectively in a fast-paced environment
Technical Experience:
You’ll have solid experience in several of the following:
- Virtualisation technologies (ideally VMware)
- Microsoft Windows Server 2016 & above
- Active Directory and Group Policy
- Microsoft Exchange
- Cisco switching and VLANs
- Firewall technologies (preferably FortiGate)
- Network monitoring and printing solutions
- Structured cabling (including Cat5 termination)
Nice to Have (but not essential):
- Knowledge of ITIL practices
- Microsoft or Cisco certifications
- Experience with HP server hardware
- Microsoft Skype for Business or SharePoint
- Cisco wireless technologies
- Exposure to ERP or telephony systems
Why Work for Barfoots?
- Investors In People Silver Award status.
- Company pension scheme
- 24/7 Online GP access
- Life Assurance
- Employee Assistance Program
- Benefits Platform
- Development opportunities
- Discounted leisure membership
- Discounted vegetable box scheme
- Cycle to work scheme
- Free onsite parking
- Approved training centre for Highfield qualifications
- Committed to Sustainability
IT Network Support employer: Barfoots of Botley Ltd
Barfoots is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where IT professionals can thrive. With access to continuous development opportunities, a commitment to sustainability, and a range of benefits including a company pension scheme and discounted leisure memberships, you will find a rewarding environment that values your contributions and fosters collaboration across teams.
StudySmarter Expert Advice🤫
We think this is how you could land IT Network Support
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your hands-on experience with servers and networking technologies.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to network support. Practice explaining complex concepts in simple terms, as communication is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Network Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Network Support role. Highlight your experience with servers, networking, and security technologies, and don’t forget to mention any relevant projects you've worked on. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT and how you can contribute to our dynamic team. Be sure to mention your proactive mindset and commitment to delivering high-quality service, as these are key traits we value.
Show Off Your Communication Skills:Since excellent communication is crucial for this role, make sure your application reflects that. Use clear and concise language, and if you can, include examples of how you've effectively communicated technical concepts in the past. We love seeing candidates who can bridge the gap between tech and non-tech folks!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Barfoots of Botley Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around servers, networking, and security technologies. Be ready to discuss your hands-on experience with tools like VMware, Active Directory, and firewall technologies. This will show that you're not just familiar with the concepts but can also apply them in real-world scenarios.
✨Show Off Your Problem-Solving Skills
Since this role thrives on solving problems, prepare some examples of how you've tackled IT issues in the past. Think about specific challenges you faced, the steps you took to resolve them, and the positive outcomes. This will demonstrate your proactive mindset and ability to think on your feet.
✨Communicate Clearly and Confidently
Excellent communication is key in this role, so practice explaining technical concepts in simple terms. You might be asked to explain a complex issue to someone without a tech background, so being able to break it down will highlight your customer-focused approach and make you stand out.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with questions about the team, projects, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to learn more about how you can contribute to their forward-thinking organisation.
