Are you passionate about technology, enjoy solving problems and looking for an opportunity to kick-start your career in IT?
We're looking for an enthusiastic and motivated team player to join our friendly IT team at Barfoots.
This is a fantastic entry-level opportunity to gain hands-on experience in a busy, multi-site business. Working alongside experienced IT professionals, you'll provide day-to-day technical support to colleagues, help maintain our IT systems and equipment, and develop valuable skills across a range of technologies.
Whether you're leaving education, have recently completed an IT qualification or are looking to take your first steps into the industry, we'd love to hear from you
Key Responsibilities
- Provide first-line IT support to colleagues via telephone, remotely and in person
- Answer incoming IT support calls, logging and managing requests through the IT Helpdesk
- Keep the Helpdesk and users updated on the progress of support requests
- Assist diagnosing hardware, software & general IT issues, coordinating repairs where necessary
- Set up, install and configure laptops, PCs, mobile devices and other IT equipment
- Support routine maintenance, software updates and system checks
- Assist with user account administration, password resets and access permissions
- Liaise with external IT providers when additional technical support is required
- Maintain accurate records of support activities, actions taken and time spent
- Assist with IT training and guidance for colleagues
- Support the wider IT team with system upgrades, projects and improvements
At Barfoots, we are committed to continuous improvement and endeavour to support internal progression & development opportunities wherever possible. Our Silver Investors in People award status is testament to our dedication towards continuously improvement learning and progression opportunities for all.
Why Work for Barfoots?
- Company pension scheme
- Benefits Platform
- Development opportunities
- Cycle to work scheme
- Approved training centre for Highfield qualifications
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Junior IT Desktop Support in Bognor Regis employer: Barfoots of Botley Ltd
Barfoots is an exceptional employer, offering a supportive and safe work environment where employees can thrive. With a commitment to quality and sustainability, the company provides comprehensive training and development opportunities, ensuring that all team members, including Production Hygiene Operatives, can grow their skills and advance in their careers. Located at Sefter Farm, employees benefit from a range of perks such as a company pension scheme, life assurance, and free onsite parking, making it a rewarding place to work.
