At a Glance
- Tasks: Lead a vibrant café, ensuring top-notch service and team culture.
- Company: LGBTQIA+-owned café in Camberwell with a focus on quality.
- Benefits: Earn £15/hour plus equity incentives and enjoy a supportive environment.
- Other info: Join a collaborative team and help shape an inclusive space.
- Why this job: Take charge of a growing café and make a real impact.
- Qualifications: Experience in café leadership and a passion for quality service.
The predicted salary is between 26250 - 26250 £ per year.
Location: Camberwell
Job Type: Full-time
Pay: £15.00 per hour + equity incentive (approx. £26,250 base + performance-linked equity)
Overview:
We are seeking an ambitious and hands-on General Manager to lead a quality-focused, LGBTQIA+-owned café in Camberwell. This is a unique opportunity to take real ownership of a growing business, shaping both the customer experience and team culture, while benefiting from an equity incentive tied to the café’s success. This role would suit someone who is not only ready to step into a leadership position with genuine influence and autonomy, but who is also comfortable working within and contributing to a LGBTQIA+-led, inclusive space.
Key Responsibilities:
- Leadership & Operations: Take full responsibility for the smooth day-to-day running of the café. Lead by example on the floor, setting the standard for service, quality, and professionalism. Ensure consistent delivery of high-quality drinks and customer experience. Oversee opening/closing procedures and maintain operational excellence.
- Team Development: Build, train, and motivate a strong, engaged team. Manage rotas, timesheets, and weekly reporting. Lead recruitment and onboarding (with director approval). Act as the primary point of contact for all staff matters.
- Standards & Customer Experience: Maintain exceptional standards of cleanliness, presentation, and organisation. Confidently handle customer feedback and resolve issues with professionalism. Ensure all health & safety procedures are upheld.
- Commercial & Supplier Management: Manage supplier relationships and oversee stock control. Coordinate ordering across coffee, food, and retail products. Support the growth of retail sales and in-store offering.
What We’re Looking For:
- Proven experience in a café or hospitality leadership role (Supervisor/Assistant Manager/Manager).
- A strong sense of ownership and accountability.
- Passion for quality coffee, service, and creating a great customer experience.
- Confident leading a team in a fast-paced environment.
- Commercial awareness and attention to detail.
- Comfortable working in and contributing to an inclusive, LGBTQIA+-led environment.
What We Offer:
- £15 per hour (35 hours per week).
- Equity incentive aligned with business growth and performance.
- A genuine opportunity to shape and grow a café business.
- Autonomy, responsibility, and direct input into operations.
- Supportive, inclusive, and collaborative working environment.
If this would be of any interest please apply and Brooklyn will be in touch!
General Manager – Café in Camberwell employer: Barfection
Contact Detail:
Barfection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager – Café in Camberwell
✨Tip Number 1
Get to know the café's vibe before your interview! Pop in for a coffee, chat with the staff, and soak up the atmosphere. This will not only help you understand their culture but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you’ve led a team or improved customer service. We want to see how you can bring that passion for quality and inclusivity to the café.
✨Tip Number 3
Prepare some thoughtful questions about the café’s operations and team culture. This shows you’re genuinely interested and ready to take ownership. Plus, it’ll help you figure out if this is the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our LGBTQIA+-led café and help us grow!
We think you need these skills to ace General Manager – Café in Camberwell
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for quality coffee and customer service shine through. We want to see that you genuinely care about creating a great experience for our customers!
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in café or hospitality leadership roles. We’re looking for someone who has a strong sense of ownership and accountability, so showcase those skills!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know how you can contribute to our inclusive, LGBTQIA+-led environment. Be yourself!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get in touch with you quickly!
How to prepare for a job interview at Barfection
✨Know Your Café Inside Out
Before the interview, make sure you research the café thoroughly. Understand its values, menu, and customer base. This will not only show your genuine interest but also help you align your answers with their mission, especially in creating an inclusive environment.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach. Think of specific examples where you've successfully led a team or improved customer experience. Highlight how you can motivate and develop a diverse team, which is crucial for this role.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like resolving customer complaints or managing staff conflicts. Practise your responses to demonstrate your problem-solving skills and ability to maintain high standards under pressure.
✨Emphasise Your Passion for Quality
Make it clear that you have a passion for quality coffee and service. Share any relevant experiences that showcase your commitment to excellence in hospitality. This will resonate well with the café's focus on delivering a top-notch customer experience.