People-First General Manager: Lead Guest Experience in Sutton Coldfield

People-First General Manager: Lead Guest Experience in Sutton Coldfield

Sutton Coldfield Full-Time On-site
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At a Glance

  • Tasks: Lead daily operations and create unforgettable guest experiences at Baresca Tapas.
  • Company: Baresca Tapas, a vibrant venue in Mere Green focused on exceptional hospitality.
  • Benefits: Competitive salary, team-building opportunities, and a fun work environment.
  • Other info: Join a supportive team dedicated to excellence and growth.
  • Why this job: Be the heart of the restaurant, shaping memorable moments for guests every day.
  • Qualifications: Experience in hospitality management and a passion for guest service.

Baresca Tapas in Mere Green is seeking an experienced General Manager to take full ownership of day-to-day operations and guest experiences. This hands-on leadership role requires a natural host who thrives on floor presence, building strong teams, and delivering exceptional guest experiences from day one.

You will recruit, train, and develop a high-performing team, set the standard on the floor and in the kitchen, and drive service, food quality, atmosphere, and consistency.

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People-First General Manager: Lead Guest Experience in Sutton Coldfield employer: Baresca

Baresca Tapas is an exceptional employer that prioritises genuine hospitality and a people-first culture, making it a fantastic place for those passionate about the restaurant industry. Located in Mere Green, this independent, family-run business offers a supportive environment with numerous benefits, including generous discounts, opportunities for progression, and a strong emphasis on teamwork and positivity. Join us to lead a vibrant team and create memorable experiences for our guests while enjoying a fulfilling career in a values-driven setting.

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Contact Details:

Baresca Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land People-First General Manager: Lead Guest Experience in Sutton Coldfield

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Baresca. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Baresca

Don't be shy about reaching out to Baresca directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Baresca and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Baresca

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!