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For Companies At a Glance
- Tasks: Be the friendly face of our prestigious corporate site and deliver top-notch customer service.
- Company: Join a leading corporate environment in the heart of Mayfair, London.
- Benefits: Earn £15.00 per hour with full-time hours and a supportive team.
- Why this job: Make a lasting impression and connect with diverse people every day.
- Qualifications: Customer service experience and excellent communication skills are a must.
- Other info: Opportunity for growth in a dynamic and professional setting.
The predicted salary is between 26000 - 39000 £ per year.
About the role
- Pay Rate: £15.00 ph
- Location: Mayfair, London
- Shift Timings: Full time, Monday to Friday, 08:00-18:00
BardWood Support Services are recruiting on behalf of our client for a Corporate receptionist to work in a prestigious corporate site, where you will be required to provide a Front of House service within reception, playing an instrumental role in delivering excellent customer service to both internal and external clients.
The position requires you to have a high level of self-presentation, customer service & communication skills are essential along with a positive/helpful attitude.
Your main responsibilities may include:
- Act as first point of contact for all queries in an efficient and concise manner
- Provide a warm, professional, and personalised welcome to all guests
- Meet and greet all visitors and advise host of visitors arrival
- Act as point of contact for incoming calls. Operate switchboard in a timely and professional manner
- Effectively build and maintain professional relations with both internal and external contacts
- Upkeep of meeting rooms and report any issues to the Facilities team
- Replenish Front of House refreshments when required
- General administrative support. Providing Health and Safety information for new starters (i.e. New Starters Building Induction)
- Keep reception tidy and presentable
- Weekly fire cell tests alongside fire contractor
- Update daily visitor list
- Assist with visitor pass requests when required following security process
- First class customer service
- Good computer literate skills and outstanding communication
- Answer emails relating to requests for Daily needs
- Answer phone and book visitor parking spaces
- Provide input to the team regarding improvements to services
To succeed in this role, you will need the following:
- 5-year checkable work/career history
- Experience in a similar role preferred
- SIA license is preferred but not essential
- Possess the ability to work under pressure
- Excellent communication skills, both verbal and written
- Professional and courteous telephone manner
- Experience of delivering excellent customer service both face to face and over the telephone
- Ability to liaise with people at a Senior Level
If you are looking for a new challenge and feel you have what it takes to deliver an exceptional service, then we would love to hear from you – please apply today for an immediate interview.
Receptionist / Front of House in London employer: Bardwood
Contact Detail:
Bardwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Front of House in London
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Front of House receptionist, you'll need to be articulate and friendly. Try role-playing with a friend or family member to get comfortable with common interview questions.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a corporate environment. Choose an outfit that reflects professionalism and aligns with the company's culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist / Front of House in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to make someone's day better, especially in a front-of-house role like this one.
Keep It Professional: Since this is a corporate environment, we recommend keeping your application polished and professional. Use clear language and check for any typos or errors before hitting send. First impressions matter!
Be Personable: We love a friendly vibe! When writing your application, let your personality shine through. A warm and engaging tone can really set you apart from the crowd, especially for a role that involves meeting and greeting guests.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bardwood
✨Know the Company Inside Out
Before your interview, do some research on the company. Understand their values, mission, and what they do. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Dress to Impress
As a Front of House receptionist, first impressions matter. Make sure you dress professionally and present yourself well. A polished appearance reflects your understanding of the role and the importance of customer service.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or specific responsibilities. This shows your enthusiasm and helps you gauge if the role is right for you.