Retail support officer in Edinburgh

Retail support officer in Edinburgh

Edinburgh Full-Time 27300 - 27300 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and security in a busy retail environment while providing excellent customer service.
  • Company: Join BardWood Support Services, a leading recruitment specialist in the UK.
  • Benefits: Enjoy competitive pay, company-funded SIA license renewal, and smart tech options.
  • Other info: Flexible shifts with opportunities for career progression in a supportive family-like environment.
  • Why this job: Be part of a dynamic team and make a real difference in a retail setting.
  • Qualifications: SIA License required; experience in security roles is a plus.

The predicted salary is between 27300 - 27300 ÂŁ per year.

About the role

  • Pay Rate – ÂŁ13.10
  • Location – Edinburgh
  • Shift Timings – Must be fully flexible and able to work weekends

You will be working in a well‐known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

  • Company‐funded SIA License renewal.
  • Cycle to work scheme.
  • Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
  • Salary finance loans and monthly advances.
  • Vouchers across various retailers such as Sainsbury's, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
  • Save as you earn.
  • Life cover.
  • Private medical cover.
  • Childcare vouchers.
  • Private pensions.
  • Fantastic opportunity to join an evolving family.

Your main responsibilities may include:

  • Patrolling the Retail Store Premises.
  • Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
  • Confidently calling for help in emergency situations and operating theft‐detecting devices.
  • Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:

  • SIA License.
  • 5‐year checkable work/career history.
  • Experience in a similar role, would be an advantage.
  • Physically fit to undertake given tasks.
  • Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Retail support officer in Edinburgh employer: Bardwood

BardWood Support Services is an exceptional employer, offering a supportive and dynamic work environment in Edinburgh for Retail Support Officers. With a strong focus on employee growth, we provide comprehensive benefits including company-funded SIA License renewal, private medical cover, and a cycle to work scheme, ensuring our team members feel valued and empowered. Join us to be part of a family-oriented company that prioritises your well-being and career progression while working in a vibrant retail setting.
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Contact Detail:

Bardwood Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail support officer in Edinburgh

✨Tip Number 1

Get to know the company! Research BardWood Support Services and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for situational questions! Since the role involves dealing with disturbances and emergencies, think of examples from your past experiences where you've handled similar situations. This will demonstrate your capability and confidence.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this fantastic opportunity!

We think you need these skills to ace Retail support officer in Edinburgh

SIA License
Patrolling Skills
Emergency Response
Crowd Management
Customer Relations
Investigative Skills
Physical Fitness
Ability to Work Under Pressure
Monitoring Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Retail Support Officer role. Highlight any relevant experience, especially in security or customer service, and don’t forget to mention your SIA License!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your ability to handle pressure and your experience with crowd management.

Show Off Your Flexibility: Since the role requires full flexibility, make sure to emphasise your availability in your application. Let us know that you’re ready to work weekends and adapt to different shift timings!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!

How to prepare for a job interview at Bardwood

✨Know Your Role Inside Out

Before the interview, make sure you understand the responsibilities of a Retail Support Officer. Familiarise yourself with tasks like patrolling, monitoring entry points, and handling emergencies. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Experience

If you've got experience in a similar role, be ready to discuss it! Think of specific examples where you handled disturbances or worked under pressure. This not only highlights your skills but also demonstrates your ability to fit into the team.

✨Prepare for Scenario Questions

Expect questions about how you'd handle various situations, like dealing with large crowds or responding to emergencies. Practise your responses to these scenarios so you can showcase your problem-solving skills and calmness under pressure.

✨Dress the Part

Even though it's a retail environment, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the opportunity and indicates that you take the role seriously.

Retail support officer in Edinburgh
Bardwood
Location: Edinburgh

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