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- Tasks: Be the friendly face of our corporate site, welcoming guests and managing inquiries.
- Company: Join a prestigious corporate environment in the heart of Mayfair, London.
- Benefits: Earn £15.00 per hour with full-time hours and a supportive team.
- Why this job: Enhance your customer service skills while making a positive impact on visitors' experiences.
- Qualifications: Previous reception experience and excellent communication skills are a must.
- Other info: Dynamic role with opportunities to grow and develop in a professional setting.
The predicted salary is between 26000 - 39000 £ per year.
About the role
All potential applicants are encouraged to scroll through and read the complete job description before applying.
- Pay Rate – £15.00 ph
- Location – Mayfair, London
- Shift Timings – Full time, Monday to Friday, 08:00-18:00
BardWood Support Services are recruiting on behalf of our client for a Corporate receptionist to work in a prestigious corporate site, where you will be required to provide a Front of House service within reception, playing an instrumental role in delivering excellent customer service to both internal and external clients.
The position requires you to have a high level of self-presentation, customer service & communication skills are essential along with a positive/helpful attitude.
Your main responsibilities may include:
- Act as first point of contact for all queries in an efficient and concise manner
- Provide a warm, professional, and personalised welcome to all guests
- Meet and greet all visitors and advise host of visitors' arrival
- Act as point of contact for incoming calls
- Operate switchboard in a timely and professional manner
- Effectively build and maintain professional relations with both internal and external contacts
- Upkeep of meeting rooms and report any issues to the Facilities team
- Replenish Front of House refreshments when required
- General administrative support
- Providing Health and Safety information for new starters (i.e. New Starters Building Induction)
- Keep reception tidy and presentable
- Weekly fire cell tests alongside fire contractor
- Update daily visitor list
- Assist with visitor pass requests when required following security process
- First class customer service
- Good computer literate skills and outstanding communication
- Answer emails relating to requests for Daily needs
- Answer phone and book visitor parking spaces
- Provide input to the team regarding improvements to services
To succeed in this role, you will need the following:
- 5-year checkable work/career history
- Experience in a similar role preferred
- SIA license is preferred but not essential
- Possess the ability to work under pressure
- Excellent communication skills, both verbal and written
- Professional and courteous telephone manner
- Experience of delivering excellent customer service both face to face and over the telephone
- Ability to liaise with people at a Senior Level
Receptionist / Front of House employer: Bardwood Support Services Limited
Contact Detail:
Bardwood Support Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Front of House
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to be clear and confident. Try role-playing with a friend or family member to get comfortable with common questions.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a Front of House role. Choose an outfit that reflects professionalism and aligns with the company's culture.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist / Front of House
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a moment to really understand what we're looking for. Familiarise yourself with the responsibilities and skills mentioned in the job description so you can tailor your application accordingly.
Show Off Your Customer Service Skills: Since this role is all about providing top-notch customer service, make sure to highlight any relevant experience you have. Share specific examples of how you've gone above and beyond for customers in the past – we love to see that!
Keep It Professional Yet Personal: While we want to see your personality shine through, remember to maintain a professional tone in your application. A warm and friendly approach will resonate well with us, especially since you'll be the first point of contact for our guests.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets to the right place quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Bardwood Support Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understanding their mission and what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Dress to Impress
As a Front of House receptionist, first impressions matter! Make sure you dress smartly and professionally. A polished appearance not only boosts your confidence but also reflects your understanding of the role's importance in customer service.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice answering common interview questions out loud. Focus on being clear and concise, and don’t forget to smile! This will help you convey warmth and professionalism during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. Think about asking about team dynamics or opportunities for growth within the company.