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- Tasks: Patrol the store, greet customers, and ensure safety for everyone.
- Company: Join BardWood Support Services, a leading recruitment specialist in the UK.
- Benefits: Enjoy competitive pay, winter support, cycle scheme, and smart tech options.
- Why this job: Be part of a dynamic team while making a positive impact on customer experiences.
- Qualifications: Confident, outgoing individuals; SIA licence preferred but training provided.
- Other info: Great career progression opportunities in a supportive environment.
The predicted salary is between 10 - 13 £ per hour.
About the role
Pay Rate – £12.92 PH
Location – Hayes UB3
Shift Timings - Full Time - 32 Hours - Mon - Fri
You will be working in a well-known retail store, a widely known retailer which holds various stock such as make up, skincare, fragrance, hair and more. This role is largely customer service based, with the requirement being to cover the main door, meet and greet customers and offer support, as well as regular patrols and challenging the alarm. Officers are responsible for providing safety and security to both staff and visitors alike. We are looking for candidates who are confident, outgoing, and have good energy, as well as being the type of officer that wants to help people, and be a part of a team.
What will you get in return?
- Winter Support Package – supporting employees in the latest energy price increase.
- Cycle to work scheme.
- Smart tech – allowing employees to buy the latest tech, deducted from their salary’s monthly at no additional interest.
- Salary finance loans and monthly advances.
- Vouchers across various retailers such as Sainsburys, Argos, ASDA, as well as holidays, leisure, fashion, pets and many more.
- Life cover.
- Private medical cover.
- Childcare vouchers.
- Private pensions.
Your main responsibilities may include:
- Patrolling the Retail Store Premises.
- Challenge the alarm.
- Meet and greet on the door.
- Offer support to visitors.
- Follow ASCONE.
- Investigating Disturbances, as well as monitoring the entry and exit Points of the retail store.
- Confidently calling for help in emergency situations and operating theft detecting devices.
- Effectively dealing with large crowds and building positive customer relations.
To succeed in this role, you will need the following:
- SIA licence is desirable but not essential, as full SIA training can be provided for the right candidate.
- Be confident, outgoing, friendly, and willing to learn.
- 5-year checkable work/career history.
- Physically fit to undertake given tasks.
- Possess the ability to work under pressure.
About our company
At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognise that PEOPLE are our most valued resource and as such we aim to ensure our workers are matched within the right role that suits them, with a view to help them progress.
Retail security officer in Hayes employer: Bardwood Support Services Limited
Contact Detail:
Bardwood Support Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail security officer in Hayes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the retailer you'll be working for. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about meeting and greeting customers, think of scenarios where you might need to assist someone. Role-play with a friend or family member to build your confidence in handling different situations.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Retail Security Officer. Plus, it helps us keep track of your application and get you into the right position faster!
We think you need these skills to ace Retail security officer in Hayes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Security Officer role. Highlight any customer service experience and your ability to work in a team, as these are key for us.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re the perfect fit for our team. Don’t forget to mention your enthusiasm for helping people and providing security.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great candidate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Bardwood Support Services Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Retail Security Officer. Familiarise yourself with tasks like patrolling, meeting and greeting customers, and handling alarms. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this job is customer service-based, be ready to showcase your outgoing and friendly personality. Prepare examples of how you've successfully interacted with customers in the past, as this will highlight your ability to build positive relationships.
✨Stay Calm Under Pressure
The role may involve dealing with disturbances or large crowds, so think of situations where you've had to remain calm and collected. Share these experiences during your interview to show that you can handle pressure effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.