Retail support officer in Edinburgh

Retail support officer in Edinburgh

Edinburgh Full-Time 13 - 16 £ / hour (est.) No home office possible
Bardwood Support Services Limited

At a Glance

  • Tasks: Ensure safety and security in a busy retail environment while providing excellent customer service.
  • Company: Join BardWood Support Services, a leading recruitment specialist in the UK.
  • Benefits: Enjoy competitive pay, company-funded SIA License renewal, and various employee perks.
  • Why this job: Be part of a dynamic team and make a real difference in a retail setting.
  • Qualifications: SIA License required; experience in security roles is a plus.
  • Other info: Flexible shifts with opportunities for career progression in a supportive environment.

The predicted salary is between 13 - 16 £ per hour.

About the role

Pay Rate – £13.10

Location – Edinburgh

Shift Timings – Must be fully flexible and able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

  • Company-funded SIA License renewal.
  • Cycle to work scheme.
  • Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
  • Salary finance loans and monthly advances.
  • Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
  • Save as you earn.
  • Life cover.
  • Private medical cover.
  • Childcare vouchers.
  • Private pensions.
  • Fantastic opportunity to join an evolving family.

Your main responsibilities may include:

  • Patrolling the Retail Store Premises.
  • Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
  • Confidently calling for help in emergency situations and operating theft-detecting devices.
  • Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:

  • SIA License.
  • 5-year checkable work/career history.
  • Experience in a similar role, would be an advantage.
  • Physically fit to undertake given tasks.
  • Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Retail support officer in Edinburgh employer: Bardwood Support Services Limited

BardWood Support Services is an excellent employer for those seeking a rewarding career as a Retail Support Officer in Edinburgh. With a strong focus on employee well-being, we offer fantastic benefits such as company-funded SIA License renewal, private medical cover, and a cycle to work scheme, all within a supportive and evolving family environment. Our commitment to employee growth ensures that you will be matched with the right role and provided with opportunities to progress in your career.
Bardwood Support Services Limited

Contact Detail:

Bardwood Support Services Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail support officer in Edinburgh

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on BardWood Support Services. Understanding their values and how they operate will help you connect better during your chat.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.

✨Tip Number 3

Dress the part! Since you'll be working in a retail environment, make sure to present yourself professionally. A smart appearance can make a great first impression and show that you take the role seriously.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Retail support officer in Edinburgh

SIA License
Patrolling Skills
Emergency Response
Crowd Management
Customer Relations
Physical Fitness
Ability to Work Under Pressure
Investigative Skills
Monitoring Skills
Communication Skills
Attention to Detail
Teamwork
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Retail Support Officer role. Highlight any relevant experience, especially in security or customer service, and don’t forget to mention your SIA License!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Be sure to mention your ability to handle pressure and build positive customer relations.

Show Off Your Flexibility: Since the role requires full flexibility, make sure to emphasise your availability in your application. Let us know that you’re ready to work weekends and adapt to the needs of the store.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!

How to prepare for a job interview at Bardwood Support Services Limited

✨Know Your Role Inside Out

Before the interview, make sure you understand the responsibilities of a Retail Support Officer. Familiarise yourself with tasks like patrolling, monitoring entry points, and handling emergencies. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Experience

If you've got experience in a similar role, be ready to discuss it! Think of specific examples where you handled disturbances or worked under pressure. This not only highlights your skills but also demonstrates your ability to adapt to the retail environment.

✨Prepare for Situational Questions

Expect questions about how you'd handle various scenarios, like dealing with large crowds or emergency situations. Practise your responses so you can articulate your thought process clearly. This shows that you can think on your feet and are prepared for the unexpected.

✨Dress the Part

Even if the job is in retail, first impressions matter! Dress smartly and appropriately for the interview. This reflects your professionalism and respect for the opportunity, making a positive impact on your potential employer.

Retail support officer in Edinburgh
Bardwood Support Services Limited
Location: Edinburgh

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